February 24, 2015

Subject: Ricoh MP-5000 Tone Up Question: Hello there guys. Can anyone tell me the proper procedure to tone up an MP-5000 getting very light copies? Customer has put in a new toner cartridge but copies are still light. Thanks.  Answer: SP-2207 will do a forced toner supply, but I Read More

Office Technology Service Excellence Diamond Award Winner Kevin Heitritter, President of Innovative Document Solutions in Murrieta, CA, knows great service. He ought to. He began his career as a service tech in the mid 1980’s before starting his own office technology dealership Read More

In last month’s article, we looked at mistakes four to six of the “10 Biggest Mistakes Business Sellers Make” when selling their businesses. This month, we finish the series by considering the final four mistakes sellers make when selling their businesses. Mistake #7: Hiding Read More

Suddenly last summer, two prominent suppliers in the document imaging industry, MSE and Clover Technologies Group, joined forces to create an even more formidable entity. On the supplies side of the document imaging business this was by far the biggest stories of 2014. It’s now Read More

For the past 13 years, John Frisch has been enjoying life as president of Higher Information Group in Harrisburg, PA. The dealership was originally founded in 1969 and for the next 30+ years focused primarily on business equipment. Since acquiring the company in 2001, Frisch has Read More

Fort Worth, TX—Friday, February 20, 2015 – To help streamline information updates for its dealers, Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that it now offers Dealer Gateway for Canon. The Dealer Gateway for Canon is a new cloud-based Read More

Rockland, MA, Feb. 20, 2015 – The South Shore Chamber of Commerce (www.southshorechamber.org) the region’s largest Chamber today announced that Bay Copy has been named a Director’s Partner for the year 2015. Bay Copy www.baycopy.com), headquartered in Rockland, is one of Read More

Feb. 20, 2015 – Marco, Inc., a leading technology services provider in the United States, announced that it has purchased Solbrekk, Inc., a business IT services company located in Minneapolis, Minnesota. Solbrekk has been providing their clients with IT services including Read More

FREMONT, California – February 23, 2015 – EFI™ (Nasdaq: EFII) today announced that Paratore Signs has become one of the country’s first businesses to install the new, hybrid roll/flatbed EFI VUTEk® H2000 Pro printer with UltraDrop™ Technology. The Syracuse, N.Y.-based company Read More

New features, enhancements and WorkView interface are a result of an open dialog between MaxxVault LLC and clients Bohemia, NY — Feb 24, 2015 – MaxxVault LLC, a leading provider of Electronic Information Management Systems software, is pleased to announce that Read More