June 1, 2013

How to Successfully Negotiate with a Supplies Partner by Scott Cullen Catching up with Ed McLaughlin: Beyond Sharp by Susan Neimes State of the Laser Parts Industry by Christina Kim A Conversation with Greg Gondek, President of Advanced Copy Technologies by Scott Cullen Read More

Subject: Toshiba e-350 “Network Initializing” Question: Hey guys, I have a Toshiba e-350 with network initializing in the corner of the screen that never goes away. I have tried 08- 669,693,947,1001,1120 and I have updated the firmware. This machine isn’t being used as a printer Read More

Most common printers involved: CLJ CM1015, 1017 – CLJ2600, 2605 – CLJ3000, 3600, 3800, CP3505, CLJ4600, 4650, CLJ4700, CP4005 CLJ5500, 5550 and a number of higher end single pass HP color printers. Problem: Either out of the blue or after replacing a laser scanner assembly, DC Read More

Repairing and rebuilding the fusers for WC-7425, 7428, 7435 and Phaser 7500 Hello again! Welcome back for Part 2 on the WC-7425 style Fuser Modules. Last month we took one of these things about half way apart and now we’ll finish the procedure up. First let’s do a quick Read More

Vertical marketing is a common business strategy to increase the percentage of successful sales. Offering products and services to a specific industry allows the seller to know the idiosyncrasies of a specific group of clients. Sales staff can specialize their knowledge and Read More

Mark Mathews, President and CEO of Toshiba America Business Solutions, Inc. (TABS) had announced that after 20 years of service with the company, he was leaving Toshiba, effective May 3, 2013. Until Mathews’ replacement is announced, Noboru Sawada will be the interim CEO. Mathews Read More

Most successful people can look back on their life and reference one or two folks who made a difference in their development and, as a result, made a difference in their quality of life. Some would point to a great teacher who challenged a way of thinking, others would speak of a Read More

It’s always refreshing to see a smaller dealership hold its ground in a competitive market against larger independents and direct branches. That’s exactly what Advanced Copy Technologies in Cromwell, CT has been doing since its founding in 1974. Led these days by Greg and Cindi Read More

Four Approaches to the Industry’s Greatest Challenges They say if you aren’t moving forward, you’re going backwards. Despite the challenges of the economy, the parts industry as a whole still thrives, due largely to the ingenuity of parts companies, who tackle head on the issues Read More

Since his departure from Sharp Imaging and Information Co. of America in 2011, Ed McLaughlin has remained very active in the industry, including starting Valderus, a new company specializing in information technology and services. He recently spoke at the Photizo’s Transform 2013 Read More

As much as the average office technology dealer likes to think they’re in the office technology business, the reality is they’re just as much in the supplies business if not more so. As a result they need a consistent and reliable source for their supplies needs above and beyond Read More

Higher Profits Through Improved Parts Management Overstockpartsnetwork.com (OPN) is a company created from a collaboration of two influential companies in our industry joining forces. BEI Services, Inc. and RecycledParts.US have come together utilizing their individual strengths Read More