April 1, 2013

Why Most Dealers Don’t Do MPS Right by Scott Cullen State of the Remanufacturing Industry by Christina Kim The Journey of Managed IT Services by David Pullman A Conversation with Steve Valenta President of Offix by Scott Cullen The MPS Playbook by Khanh Pham Can You Teach an Old Read More

The Phaser® 7500, and 7800 which followed, make some stunning full color prints. They are also designed with some new innovative technologies which reduce energy consumption. They are well received in the market and there are quite a few of them out there nowadays. Some of the Read More

Subject: Canon IR-C4080 – Blue Background Question: I’m getting blue background on the entire page. It looks kind of wavy too. You can still see the image of what you are copying / printing though. It happens on Full color, Auto Color and all single colors; yes, even when I Read More

Transfer Access Sensor Error Issue: Printer/MFP boots up with a Transfer access sensor error. Solution: 1. Check the 2nd-transfer-roller assembly and ensure it is properly seated. Clear area of any debris. 2. If the issue persists then replace the registration 2nd-transfer Read More

I have been told my business cards, and those of the over-achieving members of our service department, look like the exterior of a car decked out for a NASCAR race. But I take that as a compliment, for according to the National Association for Stock Car Auto Racing, NASCAR is Read More

Managed Print Services (MPS) are increasingly being adopted by organizations looking to enhance how they manage printing and imaging resources. To date, most MPS strategies are focused too narrowly on reducing cost per printed page, and not enough on end-user needs. Print and Read More

Well, I feel somewhat like Rip Van Winkle. When I hit the couch for a much needed nap (recommended by a doctor who kept using the dreaded phrase, “a man of your age …”), inkjet printers had been relegated to home offices or the lightest of office use. While the purchase price for Read More

In 2003, DreamWorks released a comedy entitled Old School. Will Ferrell headlined an ensemble cast. The premise of the movie was grown men reliving their college experience complete with creating their own fraternity among other things. In short, they thought that by doing the Read More

As is the case with about every new product or service entry, the evolution of managed print services, or what is commonly referred to as MPS, has been a work in progress. Each MPS provider may have its own methodologies, interpretations and approaches to MPS. However, they all Read More

Growth is nothing new to Offix, a Gainesville, Virginia-based office technology dealership. They’ve been growing consistently since the company was founded in 1999 by President Steve Valenta and have their sights set on future growth. The dealership which sells a mix of Canon, Read More

Nearly everyone in the office equipment industry readily admits that our industry is undergoing change. Many decidedly progressive dealers are down the path, or determining their path, of evolving their businesses. While equipment margins continue to fall in the industry, Read More

Round Table Discussion The wind is shifting, and as every good dealer knows, you need to be able to adapt if you want to stay ahead of the fleet. The remanufacturing industry has seen early on the benefits of reusing, and they’ve developed some of the best processes out there Read More

Is it true that most dealers don’t do MPS right? To be honest, that’s an exaggeration, but the reality is that many dealers are still struggling with MPS even as others have it all figured out. “There are a couple of places where you can go wrong in significant ways,” says Bill Read More

Providing Dealers with Cost-Efficient, Total Environmental Solutions since 1996  This isn’t breaking news. ePartsroom is quickly becoming an industry leader in providing remarketers, leasing companies, manufactures and copier dealerships with total end-of-life environmental Read More