September 1, 2011

Conflicts between sales and marketing can become so severe that neither department is able to function optimally. The source of this conflict usually stems from the fact that sales and marketing fail to agree on a clear definition of an inquiry versus a lead, which too often Read More

(Editor’s note: Although this article targets office supplies dealer, it should be of interest to any dealer selling supplies in addition to imaging technology.) I know. It’s a slow recovery, but the worst is over. Business is coming back and a double dip is unlikely. Independent Read More