Last friday at lunch, I saw the scrolling marquee that Leonard Nimoy had passed away. Leonard was best known for his role as Spock in the original Star Trek series.
Like my mother, I’m a fan of science fiction and believing that one day everything that we’ve read and watched will come to fruition in our world.
Spock was from the planet of Vulcan and his species had developed a path of pure logic, in addition they were capable of extreme emotions, but developed techniques to suppress those emotions. Thus to honor Spock, I’d like to share a few things about the copier industry that would cause Spock to raise an eyebrow.
Most illogical about copiers
From Spock’s mouth to your ears.
- Why is it that I can buy a small A4 MFP Copier/Printer/Scanner for $300 with built-in wireless connection, yet to add a wireless connection for a mid-size copier the wireless card is $400-$600?
- Your maintenance contract includes “x” amount of pages every month for “x” amount of cost. Why is it that if I don’t use those pages they are not credited to the next month? I am paying for them, why must I lose them if I don’t use them?
- Wait, your new system only has a 90-day warranty?
- You’re telling me that if I purchase or lease the system and don’t take a maintenance/supply agreement that I also need to purchase start-up supplies? The system does not come with toner?
- I’ve been contacted by four different sales people all selling me the same Ricoh system. One is a Savin dealer, the other is Lanier, the third is Ricoh Americas, and the last one is a Ricoh dealer. Is there no such as things as protected territories?
Someone, somewhere once told me “that life is like a roll of toilet paper, the closer you get to the end of the roll, the faster it goes.”
Good selling!
