New but Familiar Models – Comparing the WorkCentre® 5335, 5330, & 5325 models to the earlier models in the series
WC-5335 Copier / Printer
Technicians love seeing a style of machines continue to grow. It means a relatively short learning curve for techs that have worked on the earlier models. This month let’s have a look at the C123 style and see how similar are the three families within this series of Xerox® black and white copiers, in particular the newest family which includes the WorkCentre® 5335, 5330, and 5325. There are a lot of similarities, but as always, a few changes that you’ll want to be aware of.
The C123 style of monochrome copiers / printers are very popular. This is due partly to the fact that these machines have very few inherent problems. They run up to 35 pages per minute. There have been four families released over the years.
Here are the Four Families of the C123 style below:
• WC-M118 Family (CopyCentre C118, WorkCentre M118/M118i)
• WC-Pro133 Family (WorkCentre® Pro123/128/133, M123/128, CopyCentre® C123/128)
• WC-5230 Family (WorkCentre® 5222/5225/5230)
• WC-5335 Family (WorkCentre® 5325/5330/5335)
All of these have a simple toner cartridge that is quite easy to refill (and good toner is available for these, and consistent which is a big plus). The toner CRUM chips are different for each family. Then each family has its own version of the drum cartridge, which includes the developer station as its lower half.
Parts Similarities & Differences:
C123 style fusers –
all look alike at first glance
The fusers are not all the same, although they are extremely similar to one another. They are all worth rebuilding. See the part numbers for each family below and notes about which ones are interchangeable and note that all but the first use the same heat rolls and pressure rolls:
• WC-M118 Family: 126K16458 (different from all those which follow; heat roll and press roll not interchangeable with any of the other families)
• WC-Pro133 Family: 126K16480 (interchangeable with WC-5230 version below)
• WC-5230 Family: 126K24980 (interchangeable with WC-Pro133 version above)
• WC-5335 Family: 126K29392 (not interchangeable with any others, but the heat and press rolls for the earlier models work in this new version)
The feed components have changed a few times. First the WC-M118 family had a unique single large roll and a separation pad built into Tray 1. Then the feed rolls for the optional second tray matched the WC-Pro133 family feed rollers (a more typical 3-roll system – 604K20530 / 604k20630 / C123PFRK). The WC-5230 family followed suit. The newcomers (WC-5335 family) have wider tires although they’re similar in design (604K56080 / 5325PFRK).
Feed Roll Kits
Document feeder parts have changed a few times as well. Again you’ll see the WC-M118 family is unique. The WC-Pro133 and WC-5230 families share the same type of feed, nudger, and separation rollers (604K20760 / C123DFRK or tires only C123DFTK), and the new WC-5335 family has a new design (604K58410 / 5325DFRK).
“UI Diagnostic Mode” (User Interface diagnostics): From the powered on state, press and hold down the ‘0’ key for five seconds, then press the ‘Start’ button while still holding the ‘0’. The screen will prompt you for a password. Enter the default access number (6789) and press ‘Confirm’. The colors on the display will reverse to show you that the machine is now in diagnostic mode (for the WC-5335 family, you’ll instead see the small tab at top right which shows the username will turn orange and will now say ‘Service Rep’ so you know you’re in diagnostics).
The next step is a little different depending on which model you’re working on:
For WC-Pro133 family (WC-Pro123/128/133, M123/128/133, CC-C123/128/133):
Press the ‘Log In/Out’ button.
For WC-5230 family (WC-5222/5225/5230) & WC-5335 family (WC-5325/5330/5335):
Press the ‘Machine Status’ button. Then touch the ‘Tools’ tab.
Next for any of the models, select ‘System Settings’ in the left column, followed by ‘Common Settings’ in the middle column, and then scroll down to ‘Maintenance / Diagnostics’ in the right column and you’ll see the main menu:
• NVM Read/Write: Non Volatile Memory adjustments.
• Component Control (or I/O Check): For testing sensors, motors, solenoids, etc.
• Print Test Pattern
• Initialize NVM
• Adjustment / Others: Includes ‘Machine ID / Billing Data’, ‘Initialize the HFSI’ (High Frequency Service Items), ‘Adjust Toner Density’, and ‘Tray 5 (Bypass) guide adjustment’.
Fault Codes: the meanings of fault codes have remained pretty consistent throughout. If you were to refer to the older articles that were in ENX which talk about the C123 style, you will find those to be mostly accurate. The one important exception is that the fuser fault codes changed for the newest WC-5335 family. The NVM (Non Volatile Memory) chain/link code that needs to be reset to ‘0’ to clear fuser faults also changed.
For the WC-Pro133 & WC-5230 families: The fuser fault code which required resetting in NVM Read / Write were 010-320 and 010-327. The NVM code that needs to be reset to ‘0’ is 744-220.
For the new WC-5335 family: There are now several new fuser fault codes that would require resetting from diagnostics—010-338 (Fuser Fault), 059-315 (Center Thermistor Over Temperature), and 059-317 (Rear Thermistor Over Temperature). Any of these three would require resetting code 744-005 back to ‘0’ in the diagnostics using NVM Read / Write.
System Administrator Menu: You or your customer can go to the machine’s control panel and press the ‘Log In / Out’ button, OR browse to the machine’s IP address from a browser on a computer on the same network (that will bring up the CWIS / CentreWare Internet Services screen). In either case the username and password remain the same (depending on which model you’re working on).
WC-Pro133 family (WorkCentre Pro123/128/133, M123/128/133, & CopyCentre C123/128/133)
& WC-5230 family (WorkCentre 5222, 5225, 5230)
Username default = ‘11111’
Password default = ‘x-admin’
WC-5335 family (WorkCentre 5325, 5330, 5335)
Username default = ‘admin’
Password default = ‘1111’
If you know the older C123 or WorkCentre Pro123/128/133 models, or the WorkCentre 5225/5230 models, you will have absolutely no trouble repairing the new beautiful WC-5325/5330/5335 models.
