Tech Tips For HP Enterprise 600 Series Printers – 13.A2.D2 Input Paper Jam

There are a few causes for the M600 series printers to display the 13.A2.D2 input jam i.e. worn rollers, defective pick up drive assembly (as the most common) but the least obvious is a broken/missing gear that transfers drive to the pick up roller, shown with paper feed roller removed.

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This gear is not available alone however is included on the paper feed shaft assembly RM1-8424 as shown.

 

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