Strategy Development

Over the past four weeks we’ve been presenting the highlights of the year from a wide variety of companies serving the office imaging space from hardware manufacturers, to solutions and services organizations, to the consulting and analyst communities. Taken together these Read More

The nuns at St. Rose Grammar school would be smacking my knuckles with a ruler if I made that statement, but the poor grammar is meant for emphasis.  As we work on sales effectiveness with our clients the most constant value proposition I hear is “we’re going to save them money.” Read More

  MWA Intelligence Redefines Meter, Service and Toner Monitoring  May 22, 2013 — MWA Intelligence (MWAi) has announced a new iMPS print tracking sensor for the PRTG Network Monitor from Paessler AG. The iMPS sensor for PRTG Network Monitor automatically detects network MFP’s Read More

If sales professionals communicated in their personal life the way they do when trying to get a first appointment with a prospect they would be a lonely bunch. Can you imagine walking up to somebody and saying, “Hi, I’m Tom Callinan and I live in a house in Bryn Mawr?  The house Read More

I get asked all the time, “Can you help my team close more sales.” When I then ask the person to tell me what they are looking for the emphasis is always on closing as an event. This belief would lead the average business owner to believe there exists a superstar closer; you Read More

Sales organizations, almost universally, believe that sales training is a critical lever in driving sales performance and yet so few organizations have devised an effective training continuum.  Logic would indicate that if you 1) believe that something is critical to your success Read More

I think we can all agree that the imaging and office technology industry is a volatile business. You’ve got big players, small players, and those in between. For all of them and the industry, things here are changing and evolving all the time. Round and round and round things go, Read More

Following are the big and small news stories for the month of March. etfile Brings Content Management to Reseller Channel March 26, 2013 –Taking distribution of its premier content and workflow management solutions one step further, etfile today launched a new sales engagement Read More

Following are the big and small stories for the month of February. FlexPrint Recognizes 20 Employees Feb. 4, 2013 – Twenty FlexPrint employees were recognized and rewarded for their “DRIVE” and focus on creating and maintaining a unique customer experience. Winners were Read More

Epson Adds Wireless Scanning to Professional Sheetfed Document Scanner Portfolio Jan. 7, 2014 – Epson America has expanded its lineup of professional-grade scanners with the WorkForce DS-560, its first wireless sheetfed scanner.  The WorkForce DS-560 enables businesses to Read More

In 2013 we will see an acceleration of changes in our industry. When you have the leadership of public companies in the print space make a point of saying, “Paper is not disappearing,” that’s telling. Look at the stock price, P/E, and enterprise-to-book value of Read More

Following are the big and small news stories for the month of January. DocuWare ISO-9001 Certified for Third Time  Jan. 31, 2013 – DocuWare has once again proven its compliance with all requirements of the international standard DIN EN ISO 9001:2008. The German Quality Read More

As 2012 comes to a close it’s time once again to recap the highlights or significant accomplishments of the year from the perspective of companies and organizations related to the imaging technology industry. Over the past month I’ve been presenting up to a dozen highlights Read More

Whether you are looking at rep or manager performance, market share, shifts in customer dynamics, customer retention and several other relevant business measures, a strong linkage can be drawn to territory design. The methodology used to design territories is paramount to success Read More

Following are the big and small news stories for the month of December. Toshiba America Business Solutions Wins WSCA MPS Contract Dec. 26, 2012 – Toshiba America Business Solutions, Inc. was awarded a two-year managed print services (MPS) contract by the Western States Read More