Stone’s Office Equipment

We’ve barely had time to unpack from our three-day journey to Scottsdale, Arizona, let alone reflect on the program rolled out during the Executive Connection Summit (ECS), held Jan. 12-15 at the Scottsdale Resort at McCormick Ranch. ECS founder/Consortium shepherds Mike Read More

Sales momentum is as much psychological as it is quantifiable. If an account representative has confidence, even if it’s a tad unwarranted, the upshot is a positive and aggressive push from quarter to quarter. We live in a world where perception is essentially reality, hard Read More

It’s not surprising that one of the barometers used to measure the success of a sales department is its ability to secure net-new business—taking down a client, and unseating either another dealer or a manufacturer direct in the process (that’s ample reason in itself to ring the Read More

Perhaps it is only fitting that as we sign off from this year’s iteration of Elite Dealer challenges, not to mention a 2021 that was remarkable in oh-so-many ways (very few of them good), we provide our dealer community the opportunity to share a few stories about the members of Read More

Creating a work atmosphere based on trust and autonomy can be difficult to achieve. It requires a degree of faith on the behalf of management, and assembling a team of employees who are like-minded when it comes to the goals of the dealership. But Sam Stone wouldn’t have it any Read More