Solutions

Solutions selling has become the central theme for document imaging companies looking to regain growth as print volumes decline. That includes large manufacturers like Canon USA, which spent a great deal of time explaining its solutions strategy to press and analysts at its media Read More

It’s no joke, selling hardware without a solution or multiple solutions as part of the sale in this day and age is a blast from the past and harkens back to the days when the document imaging industry was a box movers paradise. That was pretty much the modus operandi back then, Read More

Do you remember where you were when you first heard the “S word,” you know, “Solutions,” as it pertains to document imaging? I can’t pinpoint my first time, but I have distinct memories of hearing the word at industry events stretching back years. Over time, the word “solutions” Read More

This week Casey Stewart, business development and market manager for OFFIX in Richmond, VA, shares what’s hot and what’s not in her market. What’s Hot? Stewart: SOLUTIONS!  Each customer usually needs something more than just a copier. We are finding our customers are loving Read More

OEM road shows are proving to be excellent educational opportunities not only for dealer principals, but for their sales reps, and depending on the agenda, their service techs too. Toshiba’s “Together Smarter 2014 Product & Solutions Summit,” which rolled through St. Louis; Read More

Lately I’ve had solutions on my mind. I just completed an article on data collection solutions for the September issue of ENX and am currently writing an article on document management solutions for the October issue. I remember a time when no one talked about solutions in the Read More

(Editor’s note: While we’re on the topic of solutions I thought it would be interesting to resurrect this article I wrote for ENX magazine back in 2006. I’ve condensed it for a quicker read and will leave it up to you to draw any parallels between today and eight years ago.) Read More

Last month Lexmark hosted a dealer meeting in Lexington, KY. The two-day event with the theme, “Bridge Beyond,” was a non-stop educational experience for attendees bordering on information overload, albeit in a good way for the 125+ Lexmark dealers in attendance. There was plenty Read More

We have one final trend that we somehow misplaced when putting together the various trends pieces for January that we’re running now. This is from Jim Coriddi, vice president, dealer division, Ricoh Americas Corp. I think you’ll find what he has to share particularly interesting. Read More

Phil Boatman, Lexmark International’s manager, business development for the U.S. dealer channel discusses the industry’s trends to watch in 2013 and the trends that will be affecting Lexmark’s business in the year ahead as well as what the company has in store to help their Read More