RJ Young

In conjunction with this month’s state of the industry focus on mergers and acquisitions, we’d like to provide you with a look at the various stumbling blocks that can either stall or completely stymie a deal before the final contract is signed. Often times, the obvious sticking Read More

Nashville, TN (April 3, 2019) — RJ Young announced today it has completed the acquisition of Business Electronics (BE), a privately-owned office technology and solutions provider in Birmingham, Alabama. Founded in 1988, Business Electronics has serviced the greater Birmingham Read More

It might be said that RJ Young’s recent acquisition of Automated Imaging Systems (AIS) was 15 years in the making, but only needed 30 days for completion. RJ Young President and CEO Chip Crunk had been discussing the possibility of acquiring the Monroe, LA-based dealership with Read More

Nashville, TN-based RJ Young announced that it has completed the acquisition of Digitec, a privately-owned office equipment dealer in Jackson, MI, that specializes in multi-functional printers. Digitec is a family owned and operated business that has been operating for over 30 Read More

As part of our annual Elite Dealers issue, ENX Magazine queries respondents regarding the toughest challenges facing their operations. We squirreled away these answers from our 132 honorees to roll out to readers throughout the month of December. So, take a break from your Read More

As we put the wraps on this month’s state of the industry overview of new technologies that dealers are bringing to their client’s office, one thing’s for sure. It’s kind of hard to top a telepresence robot, 3D printing systems and atmospheric water generators. Still, there are Read More

If you had the opportunity to check out our October State of the Industry report on nontraditional product offerings that can offer a foray into specific vertical markets, one of the questions you may have involves the ability to work them into managed service contracts. After Read More

Entering a new product offering is often fraught with potential pitfalls. The allure of net-new business comes with a caveat for competency. Building from the ground up takes a commitment of not only time and money, but consideration. How will this offering fare among my customer Read More

A sad but true fact of human nature is that bad news travels faster than good news. The key to success in the office technology industry is the ability to control that message, and the best way to do that is to ensure customers rave much louder than they rant when it comes to Read More

Building a working product showroom is an absolutely essential element to any dealer’s production print plans. That’s the message ENX heard from every dealer we spoke with for our February magazine feature, “Production Print Growth Drivers: Why Some Dealers Are Cashing Read More

When dealer starts to look at the production print market, an easy assumption to make is that the existing service team can support the new product line. That assumption is dangerous and wrong according to everyone ENX spoke with for our February magazine feature, “Production Read More

It’s a new world and the old rules don’t always apply anymore when it comes to reaching new customers and retaining old ones. Social media is complementing and in some instances replacing traditional marketing for reaching out to customers and prospects. For some dealerships Read More

“We’ve come to the end of the road and the end of the month presenting the challenges facing our 2014 Elite Dealers. After compiling more than 60 responses to the question, “What is your biggest challenge?” we discovered there was a sizable consensus among respondents as to Read More

Marco Named as 2014 Microsoft Central Region SMB Partner of the Year Aug. 6, 2014 – Marco was recognized by Microsoft as the SMB Partner of the Year for the central region at the Microsoft Worldwide Partner Conference in Washington, DC on July 14, 2014. Awards were Read More

Welcome back to another round of the office imaging industry’s most significant events of the past 25 years. It’s been quite the ride, a ride that shows no signs of abating. No doubt about it, the past 25 years have been some of the most exciting in the industry with ups and Read More