Qualpath

AD Solutions, recently recognized on Inc. 5000’s list of Fastest Growing Private Companies and leading provider of office technology, continues its ambitious growth trajectory by acquiring QualPath, an established office equipment dealership serving Miami and all of South Read More

The fear of the unknown can be most gripping. But business goes on, and the highest-performing dealerships are always prepared to turn on a dime when market forces evolve. The same could be said for the online retailer’s role in the office technology industry. This week we wrap Read More

When the news broke that Staples had acquired DEX Imaging earlier this year, many observers speculated that the buyer was primarily intrigued by the dealer’s service component, and the industry is waiting with baited breath to see how that will translate when fully enacted (note: Read More

One of the oft-repeated phrases dealers recite in discussing the merits of a true managed service contract is the “stickiness” it creates with the customer. The prevailing theory is that the more aspects of a client’s business that fall under the supervision of a dealer, the more Read More

In our September issue, we take an overview of the perceived or real threats posed by online retailers such as Amazon and Staples, the latter fortified by its acquisition of DEX Imaging. The question is, can these giants make meaningful inroads into the office technology space Read More

The beauty about data is the granularity it offers or can offer, for the purpose of assembling a managed print services program. The more specific the information, the better the odds of crafting a pact that is comprehensive and beneficial not only to the client but the dealer Read More

Attention, dealers. Who wears the decision-making pants in your family of customers? Obviously, it varies depending on the product or service offering. On the subject of managed print services (MPS), many will point toward the chief financial officer. If the value proposition Read More

MPS is about adding value, and if a provider has built its tools and infrastructure properly—or found the right partner—then it has options for expanding its managed services beyond print. “We’re a managed services provider for managed business services,” said Doug Johnson, chief Read More

After interviewing MPSA President Greg Walters and attending Photizo Transform back in the Spring, I get the feeling that managed print services is alive and well and continues to present an opportunity for dealers of all stripes. However, after talking to various dealers over Read More