MSP

While James Bond was willing to go head to head with any villain, he never did so without spying on them first. He would always infiltrate his enemy and discover their secrets before taking any action to use his famous license to kill! Could MSPs learn an important marketing Read More

Swimming with Sharks Your MSP business is a great white shark swimming through the seas of profitability. Today, there’s a certain “de-mythification” trend going on where modern idealists try and re-invent the past by arguing semantics either on The History Read More

The Power of Belief  If you’re going to get your MSP business where you want it to be, you’re going to have to set a goal for yourself and strive to achieve that goal. While there’s definitely something to be said for designing goals that you can hit, you Read More

Coming from a background in sales, and growing up in the imaging channel, I admit that saying “no” seems, well, stupid. After all, in the copy/print hardware world, if the price for a new product was a problem, you could always sell used. And if it wasn’t in the Read More

San Diego, CA (April 10, 2017) — SaaSMAX Corp., the IT Channel’s value-add marketplace and distributor for Cloud Software (“SaaS”) companies and IT Solution Providers has launched five innovative Channel-friendly SaaS products that broaden the scope and value a Read More

Earlier this year, Service Leadership released the results of its The Future of Best-in-Class MSPs surveys. The company, which provides solutions to help managed service providers (MSPs) maximize profit, queried MSPs worldwide to assess their attitudes toward the market and Read More

An MSP business following a proprietary model will likely end up having greater success than one that doesn’t. Don’t take this the wrong way. There’s nothing wrong with operational transparency, but that doesn’t mean you put the ingredients of your Read More

Make no mistake: The managed IT services business is very different from selling printers and copiers. The sales approach is more consultative with a much longer timeline to close, most likely requiring a separate sales team. The biggest difference, however, is the investment and Read More

The ability to excel in a specific area can give dealers an advantage when selling managed IT service. Specialization might include a vertical market, an application or technology, or a methodology. Whatever niche you chose should align well with your abilities and market, and Read More

Manhattan, NY (February 23, 2017) — Atlantic, Tomorrow’s Office, an award winning Managed Services Provider of office technology products and solutions to over 20,000 customers, is pleased to announce the expansion of its IT Services Division with the acquisition of Praxis Read More

Some managed service providers (MSPs) believe that giving things away will lead to sales. Why do some MSPs give away technology assessments? Who was the consultant that charged these service providers a fee and then told them to give away their services? Or was this decision Read More

Boston, MA, and Sydney, Australia (February 22, 2017) – Continuum, the exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, is hosting its first annual Australian Partner Day on Thursday, March 16, Read More

New York, NY (February 21, 2017) — Atera, developer of the cloud-based IT automation platform that combines remote monitoring and management (RMM), professional services automation (PSA), and remote access into one powerful solution, today announced it has added new Read More

This scenario is becoming much too common: A managed services client calls in a panic because they’ve been locked out of their company data. Someone at the company fell prey to a malicious email and clicked on a link they shouldn’t have. Now some shadowy figure is demanding the Read More

MSP business solutions are always going to be subject to instances where data is compromised. But you can reduce this risk substantially if you educate yourself and your clients regarding that which results in such breaches. The motivation of the cyber thief can be multifaceted. Read More