LogicNOW

LOGICnow, now a part of SolarWinds MSP and a global market leader in integrated cloud-based IT Service Management (ITSM) solutions, today announced the launch of a new MAX Remote Management (RM) dashboard feature, Automation Manager, an integrated scripting tool that eliminates Read More

Durham, NC (August 31, 2016) – LOGICnow, now a part of SolarWinds MSP and a global market leader in integrated cloud-based IT Service Management (ITSM) solutions, today announced its MSP Dashboard for Mac will now execute MAX Risk Intelligence scans when installed as part of its Read More

LOGICnow, now a part of the SolarWinds family and still a global market leader in integrated cloud-based IT Service Management (ITSM) solutions, today announced the results of a global research study entitled “The value of data-driven automation to the ITSM community.” The Read More

Durham, NC, 30 March 2016 – LOGICnow, the global market leader in integrated cloud-based IT Service Management solutions, today announced the release of its MAX Service Desk Mobile application for iOS. This application delivers leading-edge field service management capabilities, Read More

LOGICnow, the global market leader in integrated cloud-based IT Service Management (ITSM) solutions, today announced significant enhancements to its MAX Backup and Disaster Recovery offering as a full-featured, integrated solution within the MAX Remote Management platform, and an Read More

Durham, NC – 9th March 2016 – LOGICnow, the global market leader in integrated cloud-based IT Service Management solutions, today announced that it has launched a new software architecture to power its best-in-class systems management platform, MAX Remote Management. This highly Read More

January 26, 2016 — LOGICnow, the global market leader in integrated cloud-based IT Service Management (ITSM) solutions, today announced the introduction of enhanced remote management capability for the Mac platform and that it has acquired Mac-MSP, a leading provider of Apple Read More

Durham, NC, August, 26, 2015 – LogicNow has today announced its partnership with the market-leading specialist security vendor Bitdefender to create a new Managed Antivirus service available to MSPs. The new Managed Antivirus Engine is part of LogicNow’s MAXfocus product suite, Read More

MAX ServiceDesk 2.2’s new user interface and account management tools improve MSP productivity, SLA oversight and profitability Durham, NC, 21 July 2015 – LogicNow has today announced the launch of a major update to MAX ServiceDesk, part of the MAXfocus produ ct suite, t Read More

IT Service Providers aren’t connecting with IT customers. That’s according to the Global IT Service Providers Harmony Report from LogicNow, an integrated IT Service Management platform provider. Indeed, rather than find ‘harmony’ between IT Service Providers and their customers, Read More

Edinburgh, June 9, 2015 – LogicNow  has today announced the launch of its new pricing strategy for MAX Backup. MAX Backup is part of MAXfocus, the world’s most widely trusted managed service provider (MSP) and IT support platform. MAX Backup becomes the first full disaster Read More

MAX Backup offers data recovery in as little as five minutes and backs up 80% faster  EDINBURGH – 24 February, 2014 – LogicNow has today announced the launch of a new version of MAX Backup, its hybrid cloud backup and disaster recovery solution. MAX Backup v15.0 is par Read More

he lack of a comprehensive IT department equipped to implement security protocols and keep employees up-to-date on the latest threats is common among many MSP (Managed Service Provider) customers. As a result, many breaches occur because an employee clicked on an infected link, Read More