Lexmark

The Year in Preview Part 2: The Document Imaging Industry Shares their Plans for the Coming Year

What’s new? That’s the question I e-mailed to dozens of players in the document imaging industry back in November and again in December, if they didn’t respond to my first query, about what they’ve got new for 2015 that will help their dealers and resellers be successful.  The
Read More

Trends and Trendsetters of 2015

As another year begins it’s time to examine the trends that will impact the document imaging industry in 2015 and beyond, along with the trend setters who will be setting the pace in the coming year. To help identify those trends and trendsetters we contacted six industry
Read More

12 More 2014 Document Imaging Industry Highlights

The hardware, solutions, services, and supplies providers continue to share their 2014 highlights. These highlights, albeit brief, paint a vivid picture of the document imaging industry in 2014. “I am pleased to note that 2014 was a very favorable year for Toshiba.  Coupled with
Read More

OEMs Search for Infringing Products on Both Sides of the Atlantic

Going into 2014, there was every indication that it would be another busy year for attorneys representing hardware manufacturers. As last year ended, Canon, Epson, HP, Lexmark, and Samsung were pursuing cases in either Europe or in the United States, and some had cases pending in
Read More

Lexmark Takes Solutions Seriously

You’d better not call Lexmark a printer company anymore. You can, but if you want to more accurately describe who they are today and what they offer channel partners and customers, the word “solutions” aka “software” better be somewhere in that description. That was a key message
Read More

The Cannata Report Awards and Charities Dinner’s Fundraising Legacy

Following up on my editorial last week on the annual Cannata charity awards dinner, The Cannata Report has issued a press release announcing that it has raised a total of nearly $1.4 million for charity since 1997.  Frank G. Cannata, founder, president and
Read More

A Five-Minute Recap of BTA’s Grand Slam Baltimore Event

I spent the first part of this week at BTA Grand Slam in Baltimore, home of the MLB Eastern Division Champion Baltimore Orioles. For a regional event, this had all the substance of a national event, or at least the sessions I attended did. What’s nice about this event is th
Read More

Between the Lines: On the Road with ENX and TWII

It wasn’t so long ago I was thinking this was going to be a quiet fall when it came to travel and other industry related events. Was I ever wrong! My fall travel calendar is rapidly filling up after a quiet summer. I mentioned a couple of weeks ago in my article on the Toshiba
Read More

Getting Together and Smarter with Toshiba in Philadelphia

OEM road shows are proving to be excellent educational opportunities not only for dealer principals, but for their sales reps, and depending on the agenda, their service techs too. Toshiba’s “Together Smarter 2014 Product & Solutions Summit,” which rolled through St. Louis;
Read More

What’s Hot & What’s Not?

This week Mitch Taylor, sales manager for 4 Office Automation, Mississauga, Ontario, Canada, shares what’s hot and what’s not in his market. 4 Office sells Kyocera and Lexmark hardware as well as solutions such as Pcounter, PaperCut, and Equitrac. What’s hot? Taylor: The Kyocera
Read More

A Look at Lexmark’s Plans to Improve Its Dealers’ Bottom Lines in 2014

I can always count on Lexmark’s Phil Boatman to succinctly answer questions related to anything Lexmark and that’s what he did when I recently asked what Lexmark has planned for its dealer channel in 2014. If you’re a Lexmark dealer you’ll find his comments noteworthy, if
Read More

10 Take Homes from Last Month’s Lexmark Dealer Meeting

Last month Lexmark hosted a dealer meeting in Lexington, KY. The two-day event with the theme, “Bridge Beyond,” was a non-stop educational experience for attendees bordering on information overload, albeit in a good way for the 125+ Lexmark dealers in attendance. There was plenty
Read More

Between the Lines: Age Discrimination

I received an e-mail last Friday from a reader with an interesting observation about the first 20 names on The Week in Imaging’s Top 40 Most Influential People in the Imaging Industry list. “Most of them are old.” That wasn’t meant to be negative, but was
Read More

Top Applications for Solutions Sales

Ever wonder what the largest applications are for solutions sales within the imaging channel today? While attending Lexmark’s recent dealer meeting in Lexington, KY, I sat in on a breakout session focused on “Lexmark Solution Strategies” where that question was answered. The
Read More