Kelly Office Solutions

The acquisition wire continues to heat up just in time for the cool fall weather. A pair of deals were announced, with Kelly Office Solutions bolstering its market presence in Raleigh, North Carolina, by obtaining Rapid Refill. Meanwhile, security specialist IdentiSys added Read More

The early frontrunner for the 2024 pithy business observation of the year goes to the following gem: the juice has to be worth the squeeze. It’s as clever as it is true. Dealers have long been open to the idea of diversification, right? The qualifier is always, “Will I make a Read More

By all accounts, 2024 has gotten off to a solid, if unspectacular, start. As we’ve noted in other stories, both in the magazine and newsletter articles, dealers are experiencing “first world” problems, such as the need to add staff and more physical space. It seems dealers are Read More

A managed IT offering is only as strong as the people behind it. Sure, it helps to have all of the tools/software/systems that can serve all the needs of a customer. But from savvy account reps to engineers and specialists, the team behind your logo is your company’s value Read More

Security. Cloud. Digital transformation. Telephony. Good old-fashioned network/server management. Backup/disaster recovery. Pick one or all, but they’re certainly the hot-button talking points dealers have been engaging in with their end-user clients during assessments. As we Read More

In the business world, it seems there is something that can be counted on, without fail, year after year. And that is the difficulty in finding and maintaining quality employees. Come to think of it, when was the last time you can clearly remember having a wealth of quality Read More

Relatively speaking, online commerce is a newer phenomenon, dating some 20 years. Entrepreneurs were finding ways to earn a buck through their www vehicles in the mid-1990s, but the dot-com bubble burst of 2001 effectively hit the reset button and saw Amazon—the unofficial king Read More

For many dealers that have embarked on adding ecommerce platforms to their websites, the project stands as a great, unfinished symphony. The truth is, ecommerce will always be an ongoing project for dealers, regardless of what juncture they’re currently occupying. Once the site Read More

Success in business is not always about coming up with new ideas for selling beyond-the-ordinary products and services. As we’ve seen over and over, it’s about reading the room that is your end-user client base and studying the markets you serve for potential offerings. You’re Read More

Epson America’s InkBoldly dealer conference came full circle during the Feb. 6-7 dealer conference in Huntington Beach, California. While it wasn’t the first major manufacturer conference to be held following the pandemic—Kyocera, Sharp, Konica Minolta and Brother, among others, Read More

It’s been nearly three years since the music world lost perhaps one of the greatest drummers in Neil Peart, who succumbed to brain cancer in January of 2020 (an omen of things to come that year, for sure). At the time, we related his story and included an anecdote related to the Read More

Coming off a year when the ability of account executives to peddle MFPs and other varieties of hardware became severely cramped by supply chain issues, one might gather that dealers across the United States would tamp down expectations and perhaps revisit the quotas they’ve Read More

Winston-Salem, NC (Aug. 12, 2021) — Kelly Office Solutions announced today that Sheryne Glicksman has joined the team as vice president of sales. She will be responsible for implementing growth strategies and sales processes to help expand our customer base and sales teams. Read More

Tim Renegar remembers the 1970s fondly. It’s the decade that kicked off his career selling roll-fed, coated paper copier machines (plain paper machines were still on the horizon). In fact, Renegar’s first-ever cold call led to a demo and eventually a sale, and he found a niche Read More