Kelly Office Solutions

Whatever Floats Your Boats: Executive Connection Summit Delivers Balanced Menu for Dealers

If you’d never heard of quantum computing before attending the Executive Connection Summit (ECS) last month, then you certainly got a crash course in one of the major technologies destined to change the landscape of the business community and beyond. But if Sean Brehm’s hour-long
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Hot Takes: Attendees Share Initial Reflections on Executive Connection Summit

We’ve barely had time to unpack from our three-day journey to Scottsdale, Arizona, let alone reflect on the program rolled out during the Executive Connection Summit (ECS), held Jan. 12-15 at the Scottsdale Resort at McCormick Ranch. ECS founder/Consortium shepherds Mike
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Your Better Business Self: What it Takes to Become an Improved Partner in 2025

Ideally, we would have engaged Tony Robbins to speak to you about potential, success in business and striving to find your better self. It doesn’t take Robbins, one of the most recognizable motivational speakers of the last 20 years, to help shed some light on how to enhance your
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M&A Roundup: Kelly Office Solutions Acquires Rapid Refill; IdentiSys Nets Capture Technology Assets

The acquisition wire continues to heat up just in time for the cool fall weather. A pair of deals were announced, with Kelly Office Solutions bolstering its market presence in Raleigh, North Carolina, by obtaining Rapid Refill. Meanwhile, security specialist IdentiSys added
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Hot Takes: Dealers Assess the Profit Heroes of 2024’s First Half

The early frontrunner for the 2024 pithy business observation of the year goes to the following gem: the juice has to be worth the squeeze. It’s as clever as it is true. Dealers have long been open to the idea of diversification, right? The qualifier is always, “Will I make a
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Hot Takes: Office Dealers Weigh in on Top Current Growth Segments

By all accounts, 2024 has gotten off to a solid, if unspectacular, start. As we’ve noted in other stories, both in the magazine and newsletter articles, dealers are experiencing “first world” problems, such as the need to add staff and more physical space. It seems dealers are
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Building the Perfect IT Beast: Sourcing and Keeping the Best Tech Pros

A managed IT offering is only as strong as the people behind it. Sure, it helps to have all of the tools/software/systems that can serve all the needs of a customer. But from savvy account reps to engineers and specialists, the team behind your logo is your company’s value
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Talking IT: Dealers Provide Perspective on Tone and Content of Assessments

Security. Cloud. Digital transformation. Telephony. Good old-fashioned network/server management. Backup/disaster recovery. Pick one or all, but they’re certainly the hot-button talking points dealers have been engaging in with their end-user clients during assessments. As we
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Help Wanted: Elite Dealers’ Biggest Obstacle is Finding and Retaining Team Members

In the business world, it seems there is something that can be counted on, without fail, year after year. And that is the difficulty in finding and maintaining quality employees. Come to think of it, when was the last time you can clearly remember having a wealth of quality
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Future of Ecommerce: A Hard-Trending Fait Accompli, or a Tool for the Select Few?

Relatively speaking, online commerce is a newer phenomenon, dating some 20 years. Entrepreneurs were finding ways to earn a buck through their www vehicles in the mid-1990s, but the dot-com bubble burst of 2001 effectively hit the reset button and saw Amazon—the unofficial king
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Ecommerce, Analytics and the Road to Becoming the Ultimate Lead Machine for Dealers

For many dealers that have embarked on adding ecommerce platforms to their websites, the project stands as a great, unfinished symphony. The truth is, ecommerce will always be an ongoing project for dealers, regardless of what juncture they’re currently occupying. Once the site
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All Things Considered: Elements to Ponder When Adding Ancillary Products

Success in business is not always about coming up with new ideas for selling beyond-the-ordinary products and services. As we’ve seen over and over, it’s about reading the room that is your end-user client base and studying the markets you serve for potential offerings. You’re
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InkBoldly: Attendees Provide Views, Takeaways of Epson Dealer Conference

Epson America’s InkBoldly dealer conference came full circle during the Feb. 6-7 dealer conference in Huntington Beach, California. While it wasn’t the first major manufacturer conference to be held following the pandemic—Kyocera, Sharp, Konica Minolta and Brother, among others,
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Back to the Basics: Coaching Up Account Representatives to Fulfill their Potential

It’s been nearly three years since the music world lost perhaps one of the greatest drummers in Neil Peart, who succumbed to brain cancer in January of 2020 (an omen of things to come that year, for sure). At the time, we related his story and included an anecdote related to the
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