Industry Analysts

Is New Hardware Bridging the Generation Gaps?

There’s a distinct modus operandi when it comes to preferred communication choices among Baby Boomers, Generation X and Millennials. Ken VandenHaute, vice president of sales for Cleveland-based Meritech, framed each segment in a manner which rings true. “The older generation is
Read More

Sales Strategies for the 21st Century

It’s a good bet the old adage, ‘Those who can’t do teach’ doesn’t apply to your average document imaging industry sales consultant. Sales consulting and training has become a cottage industry as folks who were once out in the field selling day in and day out or running
Read More

Lexmark Makes a Solutions Statement with its Kofax Acquisition

If Lexmark International’s acquisition of Kofax isn’t one of the document imaging industry’s biggest stories of the year to date I can’t come up with too many others at the moment. But with all due respect to Lexmark International, who would have thought that the Lexington, KY
Read More

Between the Lines: I Will Follow Him, Her, It, and Them

Besides writing between 3-8 articles a week, conducting interviews, transcribing interviews, putting together the weekly ENX/The Week in Imaging newsletter, posting articles to the ENX/The Week in Imaging website, and Tweeting, I’m also following a variety of people, companies,
Read More

Trends and Trendsetters of 2015

As another year begins it’s time to examine the trends that will impact the document imaging industry in 2015 and beyond, along with the trend setters who will be setting the pace in the coming year. To help identify those trends and trendsetters we contacted six industry
Read More

News Bytes

Power-eCommerce Now Integrates with TaxCloud July 17, 2014 – Power-eCommerce has announced that TaxCloud’s free tax calculation service is integrated with Power-eCommerce and available to online retailers at no additional cost. TaxCloud.net is a free sales tax service for
Read More

The 25 Most Significant Events in the Office Imaging Industry of the Past 25 Years Part 5

We’re down to the final five of our 25 most significant events in the office imaging industry of the past 25 years. I could have easily done 40 even though I believe I’ve touched on 25 events that most readers would agree are significant. I’m sure I’ll be hearing from readers
Read More

Tools of the Trade: Industry Analysts’ Printer Benchmark Service

It always amazes me how some dealers, industry consultants, and other industry types can rattle off the model numbers of copiers and MFPs that go back, 5, 10, 20, 30 years. How do they remember that stuff? With so many makes and models still in operation, what’s the best way for
Read More

Eight Companies to Watch in 2013

I think we can all agree that the imaging and office technology industry is a volatile business. You’ve got big players, small players, and those in between. For all of them and the industry, things here are changing and evolving all the time. Round and round and round things go,
Read More

Back to Basics and Shifting Focus in a Changing Technology World

When Andy Slawetsky, president of Industry Analysts peers into his crystal ball for the coming year what he sees is a continued shift towards A4 products. “They’ve really ramped up in capability and robustness and have become a great alternative to A3 which is making it
Read More