IKON

While the market for digital imaging hardware and supplies is mature and various segments are declining, most copier companies have been reporting improved revenue for the past couple of years. The majority of copier makers are Japanese companies of course, and they’ve benefited Read More

I was interviewing a dealer for another publication I write for and he was discussing his 28-year career in the industry and how he got from Point A, to Point B, and so on and so on to where he is today. He’s telling me stories, stories that I can relate too, especially as Read More

Welcome back to another round of the office imaging industry’s most significant events of the past 25 years. It’s been quite the ride, a ride that shows no signs of abating. No doubt about it, the past 25 years have been some of the most exciting in the industry with ups and Read More

It’s been awhile since I presented an installment of “Off the Record,” a department that allows dealers to anonymously and honestly share their concerns about the issues and trends affecting their dealerships. This week we have a familiar topic that for better or for wor Read More

After I published the article on the latest Canon Canonball program designed to take down IKON accounts, I received this off the record comment from a Canon dealer. They felt that the program they’re offering a little bit late to the table, like too little too late. I thi Read More

The Ricoh acquisition of IKON wasn’t kind to Canon. The company took a pounding as a result, losing some serious business. Canon isn’t sitting back and waiting to see what’s going to happen next with the Canon equipment that was originally placed by IKON, knowing full well that Read More