Fraser Advanced Information Systems

We’ve all heard the phrase “we don’t know what we don’t know,” and as it applies to business, it is those variables that are not readily apparent and cannot be factored into a business plan. Natural disasters and pandemics immediately come to mind, as do man-made/triggered Read More

A racecar driver doesn’t need to know what’s going on under the hood of the vehicle in order to be successful, but having an intimate knowledge of the machinations certainly helps. However, when it comes to guiding the fortunes of an office technology dealership, boasting an Read More

If there’s one thing the past three years have taught us, it’s that lessons aren’t truly learned unless we implement the knowledge into our processes and the way we conduct business moving forward. Repeated mistakes are often costly and can be accompanied by unforgiving Read More

Fraser Advanced Information Systems is pleased to announce that it has named Melissa Confalone as its new president, effective Jan. 1. In her new role, Confalone will be responsible for day-to-day operations, leadership and strategic planning for the West Reading, Read More

As soon as the ball dropped in Times Square on Sunday, the countdown began for all the Negative Normans and Nellies who reside in Pessimistic Cove. They’re all asking the same question: when will something bad happen in 2023? It’s a coping mechanism, a raising of the defense Read More

West Reading, PA (Dec. 12, 2022) — Fraser Advanced Information Systems, a regional business technology and IT management company, was named one of the Best Places to Work in Pennsylvania for 2022 by the Central Penn Business Journal and Lehigh Valley Business. Bets Places to Work Read More

Not all dealers embrace a one-size-fits-all approach when it comes to incenting software and solutions sales. But every account representative has an overall number he/she must hit to fulfill their quota so that they can pack for that president’s club trip to Aruba or the Read More

One of the truisms in business is that providing a product or service that lends itself to commoditization presents a challenge for the dealer/reseller. Commoditized products frequently see a large pool of providers, many of which are driven by price. Thus, it can be said that Read More

Many observers believe that success for dealers in the post-pandemic era all comes down to diversification. It didn’t take COVID-19 to make that notion clear, but the world’s most unwanted guest certainly drove that notion home. In the case of unified communications, it’s all Read More

West Reading, PA (Jan. 10, 2022) — Fraser Advanced Information Systems is pleased to announce the promotion of Michael Macri to the role of director of sales. Prior to his promotion, Macri served as a branch sales manager in Fraser’s Bala Cynwyd office, managing a team of Read More

West Reading, PA (Jan. 10, 2022) — Fraser Advanced Information Systems is pleased to announce the promotion of Juleen Bixler to the role of senior director of operations. Bixler was previously the director of operations with Fraser. She began her career with Fraser in 2011 as the Read More

Business perpetuity is a beautiful thing. People, by nature, seem to gravitate toward developing long-term relationships with those entities they do business with, but it can be a fragile bond. One tragic misstep can undo years of fostering goodwill between a vendor and end-user. Read More

Managed print services…an ideal program whose very name indicates three distinct elements. And as much as it can represent a recipe for success, missing any one ingredient can also spell disaster or, in a best-case scenario, a learning opportunity that can benefit the dealer’s Read More

West Reading, PA (Sept. 28, 2020) — Fraser Advanced Information Systems, a regional office technology and IT management company based in West Reading, Pennsylvania, was recently ranked number nine on the Greater Reading Chamber Alliance’s 2020 Top 50 Businesses list. Read More

West Reading, PA (Sept. 18, 2020) — Fraser Advanced Information Systems, a regional business technology and IT management company, based in West Reading, Pennsylvania, was named one of the Best Places to Work in Pennsylvania for 2020 by the Central Penn Business Journal and Read More