Documation

There’s nothing like the beginning of a new year to trigger the process of reflection, evaluation and self-introspection. Regardless of how you want to tag it, we’re basically using January as the period to determine what’s working, what needs improving and which steps are needed Read More

Welcome to the New Year. Yes, you’re at the office in body, if not spirit. Chase that headache away with a Tylenol or, if you prefer, more hair of the dog that bit you. But since we don’t advocate drinking on the job, you may want to ask your immediate report if a little whiskey Read More

Dealers and manufacturers alike are sounding the same growth bell. In order to add net-new revenue, it will be necessary to take share from your competitors. And guess who else is thinking along those same lines? Yep, your competitors. Businesses’ answer to pick-pocketing is just Read More

DOCUmation, Texas’ largest privately-held technology solutions company, announced the acquisition of PopSmart Technologies, LLC USA, headquartered in Farmers Branch, Texas. This strategic acquisition builds DOCUmation’s presence across Texas and underscores its commitment Read More

It stands to reason that for every major contract triumph enjoyed by a dealer/managed service provider, there’s at least one (maybe more) incumbents who managed to squander a major opportunity through any number of avenues. Lack of attention to the client’s needs is a popular Read More

For virtually all things business, bigger is almost always better. More units, more print/document management solutions, software—you name it. There is often a correlation between the volume of personnel involvement and the size of the overall price tag. VPs, specialists, Read More

In-laws, cooking, shopping, extended family, in-laws, travel, friend time, in-laws, fruitcake, year-end accounting…in-laws. These are some of the pressures we face during the month of December. All of this takes time, money and a portion of our sanity. Most of it is pleasant. Read More

We’ve all heard the phrase “we don’t know what we don’t know,” and as it applies to business, it is those variables that are not readily apparent and cannot be factored into a business plan. Natural disasters and pandemics immediately come to mind, as do man-made/triggered Read More

Chicago (Jan. 22, 2020) — Clover Imaging Group proudly announces the launch of a dynamic new website for reseller partner, DOCUmation. This feature-rich site was four months in development to ensure each customer pain-point was thoroughly addressed. With a strong focus on Read More

As we put a wrap on our June state of the industry focus on the future office/smart office platform, we’ve asked our dealer panel to provide their views on what tomorrow may hold for their product and service portfolio. A dealership such as DOCUmation is quite methodical when Read More

As we dig deeper into the topic of smart office/future office opportunities for office technology dealers, the conversation invariably turns to post-sale revenue. Certainly, the opportunity to go wider and deeper with clients on MFP box alternatives can open the conversation to Read More

Our June state of the industry look at smart office/future office innovations provided a glimpse of tools off the beaten MFP path, from interactive white boards to virtual receptionists, cloud-based services, VoIP and conference room management solutions. To further the Read More

San Antonio, TX (Oct. 29, 2018) — DOCUmation, one of the USA’s premier provider of office technology products and IT support services, has acquired Documentworx, an imaging solutions firm located in the Dallas/Ft. Worth area. Following a slight spelling change, documentWORKS will Read More

He may still be on the smiling side of 30 years of age, but one might argue that Preston Woolfolk is an old soul. The co-president of DOCUmation has logged a lot of industry miles in a relatively short period of time, but perhaps the true reason for his “old soul” moniker Read More

Scott Woolfolk, president of DOCUmation of San Antonio, a dealership formed by the merger of two San Antonio companies in 1997, has spent the last 28 years in the office imaging industry. He considers himself fortunate to be part of such a vibrant industry and successful Read More