Documation

Protecting Accounts, Attracting and Maintaining Top Performers Among Elite Dealer Priorities

Dealers and manufacturers alike are sounding the same growth bell. In order to add net-new revenue, it will be necessary to take share from your competitors. And guess who else is thinking along those same lines? Yep, your competitors. Businesses’ answer to pick-pocketing is just
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DOCUmation Acquires PopSmart Technologies

DOCUmation, Texas’ largest privately-held technology solutions company, announced the acquisition of PopSmart Technologies, LLC USA, headquartered in Farmers Branch, Texas. This strategic acquisition builds DOCUmation’s presence across Texas and underscores its commitment
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Missed Opportunities: Dealers Share How Incumbent Providers Drop the Big Catch

It stands to reason that for every major contract triumph enjoyed by a dealer/managed service provider, there’s at least one (maybe more) incumbents who managed to squander a major opportunity through any number of avenues. Lack of attention to the client’s needs is a popular
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Building a Bigger Contract Beast: Higher Degree of Difficulty Calls in a Dealer’s Resources

For virtually all things business, bigger is almost always better. More units, more print/document management solutions, software—you name it. There is often a correlation between the volume of personnel involvement and the size of the overall price tag. VPs, specialists,
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Looking to Offload Holiday Stress? Check Out Elite Dealer Challenges

In-laws, cooking, shopping, extended family, in-laws, travel, friend time, in-laws, fruitcake, year-end accounting…in-laws. These are some of the pressures we face during the month of December. All of this takes time, money and a portion of our sanity. Most of it is pleasant.
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Crystal Ball Activation: Dealers Ponder “Sleeper” Trends for 2023 and Beyond

We’ve all heard the phrase “we don’t know what we don’t know,” and as it applies to business, it is those variables that are not readily apparent and cannot be factored into a business plan. Natural disasters and pandemics immediately come to mind, as do man-made/triggered
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Clover Imaging Announces Launch of DOCUmation Website

Chicago (Jan. 22, 2020) — Clover Imaging Group proudly announces the launch of a dynamic new website for reseller partner, DOCUmation. This feature-rich site was four months in development to ensure each customer pain-point was thoroughly addressed. With a strong focus on
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Dealers Take Great Care Vetting Future Office Technologies

As we put a wrap on our June state of the industry focus on the future office/smart office platform, we’ve asked our dealer panel to provide their views on what tomorrow may hold for their product and service portfolio. A dealership such as DOCUmation is quite methodical when
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Tracking Recurring Revenue Opportunities with Smart Office/Future Office Sales

As we dig deeper into the topic of smart office/future office opportunities for office technology dealers, the conversation invariably turns to post-sale revenue. Certainly, the opportunity to go wider and deeper with clients on MFP box alternatives can open the conversation to
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Offering the Smart Office/Future Office Platform: A Dealer’s Sales Approach

Our June state of the industry look at smart office/future office innovations provided a glimpse of tools off the beaten MFP path, from interactive white boards to virtual receptionists, cloud-based services, VoIP and conference room management solutions. To further the
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DOCUmation’s Acquisition Reflects Growth Initiatives in Key Texas Markets

San Antonio, TX (Oct. 29, 2018) — DOCUmation, one of the USA’s premier provider of office technology products and IT support services, has acquired Documentworx, an imaging solutions firm located in the Dallas/Ft. Worth area. Following a slight spelling change, documentWORKS will
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DOCUmation Difference Maker Preston Woolfolk Relishes Caretaker Role

He may still be on the smiling side of 30 years of age, but one might argue that Preston Woolfolk is an old soul. The co-president of DOCUmation has logged a lot of industry miles in a relatively short period of time, but perhaps the true reason for his “old soul” moniker
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Dealer Spotlight: Celebrating Solutions with DOCUmation’s Scott Woolfolk

Scott Woolfolk, president of DOCUmation of San Antonio, a dealership formed by the merger of two San Antonio companies in 1997, has spent the last 28 years in the office imaging industry. He considers himself fortunate to be part of such a vibrant industry and successful
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Between the Lines: The IT Generation

I don’t want to give away the store, but I’ve been reviewing the Elite Dealer nominations for the past six weeks and one thing that’s been obvious to me, albeit not all that surprising, is the number of dealers, big and small, who are already offering Managed Network Services.
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Enhancing Workflow with Document Management Solutions

When it comes to helping customers enhancing their workflow, what better place to start than with a document management solution? Workflow and document management are practically synonymous and office technology and imaging solutions dealers have an array of choices to move
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