customer experience

Did you know that 64% of consumers have found customer experience to be more important than price when it comes to buying? And 74% of people will switch brands if the purchasing process is too difficult?  Additionally, more than 70% of B2B buyers fully define their needs before Read More

The old days of vendor complacency based on relationships are over. Today, customers put more value on their experiences, not only from the things they buy but those they engage in buying them. In a fast moving digital world, our customers can determine what they want, or believe Read More