Between the Lines

As you may or may not have noticed, I’ve been on a technology kick the past few weeks, writing about the amazing things that technology has brought to our industry, our work, and our lives. After reading this book review in last Sunday’s New York Times Book Review sectio Read More

I’m curious. Do you ever watch OEM or document imaging related videos on YouTube? Plenty of OEMs and even dealers either have YouTube channels or post videos on YouTube. If you watch do you find these helpful or informative? If I can be honest for a moment, I love writing about Read More

I’ve written about new technologies, technology shifts, disruptive technologies, and the way we work and how it’s changing all the time. I find it fascinating. Often, what’s going on in the real world mirrors trends in the business world and vice versa. I’m not sure yet what Read More

This month in ENX magazine we’re celebrating the Difference Makers from the Document Imaging community. These folks represent all corners of the industry, from the OEMs, to services and solutions providers, to supplies folks, to analysts, to social media mavens, to speakers, and Read More

How often do you step back and remember what it was like before all this? I do it all the time. It truly is amazing all the technology we have today to help us do our jobs. Take my job for example. I still don’t know how I wrote and rewrote articles on a typewriter as compared to Read More

If breakfast is the most important meal of the day, that’s doubly true at a dealer conference like last week’s Kyocera event at The Pallazzo in Las Vegas. At events like this you’re on the go from sun up to sun down and if you don’t get up early enough for breakfast, you miss out Read More

It may only be early April, but the time has to place the call for 2015 Elite Dealer nominations. Admittedly, I have a reputation for getting things done in advance whenever possible. Sure, it’s not always possible, but I still try. That’s why we’re now actively soliciting Read More

We all screw up. My most recent screw up was a minor one that only affected me, but as a journalist who interviews tons of office technology dealers who pride themselves on the service they provide to their customers, my screw up made me wish I was dealing with an office Read More

Some folks in this industry swear by social media. There are serial Tweeters and casual Tweeters as well as passive Twitter folk who read everybody else’s Tweets, but don’t usually Tweet themselves. As the list of people and companies I’m following on Twitter grows, the challenge Read More

I’ve never attended ITEX until this year. It used to be a conference my peers told me about with varying amounts of enthusiasm, some going so far as to describe it as a show gasping for its last breaths of air. I can’t tell you what it was like then, but I can tell Read More

I receive plenty of press releases throughout the week and last week I received an intriguing one from a company called KeyMe (www.key.me). The headline: “KeyMe Launches in Philadelphia with Next Generation Key Kiosks to Save and Copy Keys in 30 Seconds or Less.” I might not have Read More

I had an informative interview with All Covered’s Vice President of Marketing Nick Pegley about Managed Services and the growth of the All Covered network last month at the Konica Minolta dealer meeting. I’m writing that article now and it will appear later this month in ENX/The Read More

Besides writing between 3-8 articles a week, conducting interviews, transcribing interviews, putting together the weekly ENX/The Week in Imaging newsletter, posting articles to the ENX/The Week in Imaging website, and Tweeting, I’m also following a variety of people, companies, Read More

Everywhere I look, including here at ENX, people are still writing about and talking about MPS. And one of those people writing about MPS is me. Truth be told, there has been a fair amount of MPS bashing in the press and in conversation at industry events, in some cases Read More

It’s been 29 years this month. That’s how long I’ve been involved in the office technology/document imaging industry. Call it luck, call it fate, call it whatever you will, but out of all the many jobs I’ve had in my life, that initial associate editor position with Office Read More