BEI Services

Cody, WY – June 15, 2015 – BEI Services Inc., the worlds only source of imaging equipment and service performance benchmarking and established leader in service department profitability improvement, proudly welcomes Russ Greer to the family. In his new role as Performance Read More

If there’s one thing you can say about Corporate Business Systems (CBS), it’s that customers appreciate the level of service that the dealership consistently delivers. Of course providing quality service is a given in the document imaging world if one wants to be successful, but Read More

As Loffler Companies in Bloomington, MN has expanded into new business segments such as Managed IT, MPS, and onsite managed services to complement their legacy hardware business, the one constant that’s kept them on an upward trajectory and remains a companywide passion is Read More

Since January 2 we’ve been presenting the Document Imaging Industry Year in Preview in ENX/The Week in Imaging with brief comments from industry players representing the hardware, solutions, services, and supplies side of the document imaging industry as well as key industry Read More

The past three years we’ve asked an assortment of players from the document imaging industry to share with us the trends that will be affecting their businesses in the coming year. Often, there’s a consensus on those trends, which often leads to a lot of repetition.  This ye Read More

The office technology industry thrives on service and whenever one asks a dealer why customers choose them as opposed to a competitor, more often than not, service ends up as one of the primary reasons. One of the companies at the forefront of assisting dealerships enhance its Read More

The hardware, solutions, services, and supplies providers continue to share their 2014 highlights. These highlights, albeit brief, paint a vivid picture of the document imaging industry in 2014. “I am pleased to note that 2014 was a very favorable year for Toshiba.  Coupled with Read More

The service department of Applied Imaging, an office technology dealership based in Grand Rapids, MI with offices across the state, would be at a serious disadvantage if not for BEI Services. Applied has been using various programs from BEI Services for the past 15 years. Now, Read More

Over the past four weeks we’ve been presenting the highlights of the year from a wide variety of companies serving the office imaging space from hardware manufacturers, to solutions and services organizations, to the consulting and analyst communities. Taken together these Read More

  Industry Veteran Barry Taylor Passes Nov. 21, 2013 – Barry Taylor, CEO of Taylor Made Business Systems, a managed print services company, died Saturday, Nov. 16 from a heart attack at the age of 74. According to the Taylor Made Business Systems Website, Taylor founded his first Read More

Last November Jeff Silver took over as vice president of service for Nauticon Imaging Systems in Gaithersburg, MD. For someone with a background in finance and only about a year in the office technology industry that might not have seemed like the best fit for a financial guy, Read More

Beyond Technologies Becomes Authorized Digital Gateway Training and Consulting Provider  Oct. 24, 2013 – Beyond Technologies, Inc. has announced that it is now an authorized Digital Gateway training and consulting provider. With more than 30 years of office equipment industry Read More

MWA Intelligence Launches Cloud-Based SAP  July 23, 2013 — MWA Intelligence (MWAi), a SAP Gold Partner and provider of enterprise-class Machine to Machine (M2M) and Machine to People (M2P) solutions announced the availability of the Cloud based, on-demand version of SAP Business Read More

Bud Karakey, vice president of operations for BEI Services, visits plenty of dealers in any given year. One thing he’s noticed during these visits and in the benchmarking data that BEI Services collects from dealers are the hundreds of thousands of obsolete parts and parts Read More

BTA West to Host Capture the Magic Aug. 1-2 in Las Vegas  June 28, 2013 — On Aug. 1-2, 2013, the Business Technology Association’s (BTA; www.bta.org) West district will host Capture the Magic, its annual educational and networking event, at the Mandarin Oriental in Las Vegas. The Read More