Sales & Service

What does 2018 hold in store for our industry? That’s a good question. The 2017 campaign ended with a flurry of M&A activity and, if you perused our December Elite Dealer issue, you would Read More

The next installment of our looks at trends and predictions for the office technology sector in 2018 encompasses a number of different talking points that have garnered top-of-mind attention. In Read More

With the conclusion of an utterly-exhausting 2017 calendar year that followed an equally game-changing 2016, Lexmark took an hour to compose itself and provide a BSD channel perspective update Read More

“Coffee is for closers.” What a legendary line from the iconic sales movie “Glengarry Glen Ross.” Closing is indeed part of the sales process. However, allow me to introduce you to a new sales Read More

Epson America has unveiled a two-pronged approach when it comes to its recently released Epson Advantage Partner Program. One goal is to make the OEM more aggressive when it comes to garnering Read More

As we sweep up the remainder of 2017 and prepare to usher in the New Year, we are constantly reminded that change is one of the few constants we can rely on. After all, how many of us spent New Read More

In mid-November, Toshiba America Business Solutions (Toshiba) announced it had acquired Electro Imaging Systems (EIS), based in Livermore, CA. Although it was Toshiba’s 56th acquisition Read More

Xerox continues to add partners from coast to coast, with Hilyard’s Business Solutions and Rabbit Office Automation the latest to join its channel partner program. The two recently signed Read More