Sales & Service

Businesses often take years to develop a sterling reputation. Yet, it only takes one slip, one promise unfulfilled, to undo years of hard work and diligence. In a community as tightly-knit as the Read More

Hollywood, FL—Giving many attendees a break from the doldrums of winter, Canon assembled more than 50 industry journalists and analysts to the annual One Canon Event, held at the sun-splashed Read More

Ensuring that products and services make our customers’ lives better has been a singular focus for Xerox. In fact, innovation and customers are at the heart of everything we do. For over 50 Read More

Last week, a pair of OEMs and an industry analyst provided an overview of the benefits of using original equipment manufactured-supplied consumables. This week, we’re providing equal response Read More

There are two sides to every argument. In the case of offering OEM-produced toner as opposed to third-party product, office technology dealers and resellers need to weigh a number of options when Read More

During an interview with ZDNet back in 2010, when I was CEO of Photizo Group, I made the prediction that hybrid dealers would dominate the MPS market. At this time, the term hybrid dealer was Read More

Last May’s Supreme Court decision in the landmark Impression Products vs. Lexmark case seemingly set the remanufacturing world on its ear while dealing a blow to global OEMs. Now that a precedent Read More

Norwalk, CT and Tokyo (Jan. 31, 2018) — FUJIFILM Holdings Corporation (Fujifilm) (TSE: 4901) and Xerox Corporation (Xerox) (NYSE: XRX) today announced that they have entered into a definitive Read More