Sales & Service

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) continues to accelerate its business transformation with the acquisition of MWA Intelligence Inc. (MWAi) a leading provider in the Read More

Ideally, the path to growth within the dealer community is paved with promises of net-new business, but that need not be the cure-all solution. As with any ancillary offering that provides Read More

Xerox (NYSE: XRX) Vice Chairman and CEO John Visentin sent a letter to Fujifilm Chairman Shigetaka Komori on Monday, responding to the lawsuit filed by Fujifilm last week. He also released the Read More

To err is human, but there is no forgiveness for users whose repository of information is flawed. Content management explodes on the launching pad when content fidelity is compromised. Read More

Brian Frank had a pretty good idea of what the future would look like for the office technology dealer universe, and the president of Graphic Enterprises Office Solutions wanted to play a big Read More

Two recent signings provide further evidence that channel partners are finding growth opportunities with Xerox’s Managed Print Services (MPS). Multi-brand print dealer Alberta Printer Service won Read More

I’m not knocking you sales managers. I know you’ve invested a great deal in creating sales strategies to help increase your teams’ win rate. I know you’ve heavily invested Read More

Last month, Sharp Electronics Corp. announced that Mike Marusic would take the helm as president and CEO of Sharp Imaging and Information Company of America (SIICA). He replaced Doug Albregts, Read More