Sales & Service

The invoice is probably the most ignored piece of marketing in business. An invoice should be treated like a handshake: It’s an extension of your business and a scheduled reminder of your Read More

Citing record of ground-breaking innovation, current President Yukio Ikeda calls Oscar Sanchez “the right choice for the future.” KYOCERA Document Solutions America Inc., one of the world’s Read More

Getting an employee to sign on the dotted line is the first step of onboarding a new team member. Your talk track, compensation and benefits package may get them through the door, but a dealer’s Read More

CIT Group Inc. (NYSE: CIT), a leading provider of commercial lending and leasing services, today announced the integration of its FlexAbility solution with ECi’s e-automate software produc Read More

Last week’s acquisition of MWA Intelligence Inc. (MWA) may seem like a coup for Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) and its All Covered division, and that would be Read More

Epson today announced two new high-speed, easy-to-use wide-format SureColor T-Series plotters—the Epson SureColor T3170 24-inch desktop printer and the SureColor T5170 36-inch floor-standing Read More

It’s no secret that a dealer’s sales division is often the one area that frequently sees the highest turnover rates. To what extent the vice president of sales and/or the sales manager can Read More

Given this week’s Fourth of July celebration, it seems only appropriate to pay homage to a Difference Maker who, in the face of long odds and potentially damning consequences, took a Read More