Sales & Service

On Oct. 1, the Business Technology Association (BTA) will present its new online educational offering, BTA Service Success Training. It is the first training program for supervisors and managers Read More

Gary Willert will be the first to admit that LMI Solutions has faced its share of challenges in recent years. But the CEO of LMI Solutions firmly believes his business has found in Turnspire Read More

When I started my career in the office equipment industry, dealers were having a tough go of it. Cartridge and toner margins were way down due to an influx of inexpensive compatible and Read More

Oval Partners, a San Francisco-based multi-family office private equity firm, today announced a new partnership with RS Business Machines, a premier national managed print solutions provider Read More

Conversations are the strongest sales tool that sales reps have in order to effectively build credible relationships with their clients, their brand and their company. Unfortunately, many in Read More

The African proverb “It takes a village to raise a child” has the ability to take root, in its philosophy, with the everything-as-a-service movement as it applies to the office technology Read More

On Wednesday, HP Inc. (NYSE: HPQ) announced a definitive agreement to acquire Apogee Corporation, a U.K.-based office equipment dealer (OED) and Europe’s largest independent provider of print, Read More

The past 15 months have been more than a little eventful for Norwalk, CT-based Xerox Corp. Recent headlines have focused on the battle for control of the 112-year-old OEM, the near combination Read More