Sales & Service

When Christian Pepper came up with the idea of the GOLD LINE Challenge, the president of LD Products Channel Partner Division wasn’t looking for a gimmick to move new-build cartridges. He was Read More

Marco, a leading technology services provider, announced today that it has purchased ETC ComputerLand, a business IT services company headquartered in Quincy, IL. ETC ComputerLand has been Read More

Three salespeople garner an appointment with the same client. One of the salespeople is with the incumbent dealer of the account. The other two are on the outside looking in to gain net new Read More

Nashville, TN—The cavernous and expansive Gaylord Opryland Resort and Convention Center perhaps should come equipped with its own Sherpa guide to make sense of direction a lot easier for its Read More

I had just gotten off the phone with a frustrated office equipment dealer who had spent the last few days scrambling to send out their monthly invoices—working frantically to print, stuff Read More

If you had the opportunity to check out our October State of the Industry report on nontraditional product offerings that can offer a foray into specific vertical markets, one of the questions Read More

ECi Software Solutions, a leader in cloud-based business management solutions, today announced it has acquired Office Document Consulting Inc. (ODC), a global provider of sales automation Read More

The road to MPS proficiency can be a long and arduous journey, but as we wrap up September’s State of the Industry focus on the topic, we are reminded that there are a wealth of resources within Read More