Sales & Service

Chicago—Give Sharp a lot of credit. The manufacturer could have used the final leg of its four-city 2019 Dealer Roadshow tour to extol the virtues of its celebrated MFP fleet, which captured the Read More

It’s not uncommon for dealers who are new to a peer group to be a bit bashful initially. You look around the room and see dozens of grizzled veterans representing big-name dealerships, and the Read More

The Managed Print Services Association (MPSA) has announced it is now accepting nominations for the Global 2019 MPSA Managed Print Services (MPS) Leadership Awards. All 2019 nominations are due Read More

Listening is often a lost art form. Sometimes, we get so caught up in what we know and believe without really giving a different viewpoint the attention it deserves. Look no further than the Read More

In our previous look at vertical-driven business, we examined the art of developing competencies within a given set of market spaces. This time around, we’re asking our panel to provide a glimpse Read More

One of the elements of the Konica Minolta dealer conference, held in Newport Beach, CA, from March 4-6, was the solid array of products manufactured by the OEM and some offerings displayed in Read More

Rick Taylor will be the first person to tell you that he relishes competition. The president and CEO of Konica Minolta strolled the stage of the cavernous and intimidating Segerstrom Center for Read More

It might be said that RJ Young’s recent acquisition of Automated Imaging Systems (AIS) was 15 years in the making, but only needed 30 days for completion. RJ Young President and CEO Chip Crunk Read More