Sales & Service

From discovery to implementation and client training, from setting expectations to delivering on promises, implementing workflow solutions calls upon the dealer, client and the software/hardware Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Why Upgrade? Do It for the Joe, Office Equipment Read More

After three years of trekking nearly 500 miles down the California coast, the fourth installment of Bike For Hope switches to the East Coast and the Blue Ridge Mountains in South Carolina from Read More

A Florida city is still struggling to recover from a ransomware attack two weeks after the city paid the ransom, according to the New York Times. The attack began after a city employee downloaded Read More

OK, so you’ve sold a workflow solution to the client. That was the easy part. Now the nightmare can begin. Did we say nightmare? We meant to say implementation. When a project ushers in various Read More

UBEO Business Services—a premier provider of printer, copier and document management solutions—continues its rapid expansion with AmPan Business Systems, an information technology and services Read More

As part of the strategy to grow its digital workplace transformation offering, Ricoh has announced a definitive agreement to acquire DocuWare, a leading provider of content services Read More

As you prep the steaks and marinate the chicken for the grill this weekend, we offer you a breezy look at some of the challenges sales reps experience in peddling workflow solutions, as part of Read More