Sales & Service

Last November, Ricoh made it abundantly clear during its annual ConvergX conference that its Ricoh Family Group dealer partners are an integral part of the manufacturer’s current business and Read More

I’d like for you to grab a sheet of paper and a pen. Write down your top five clients. Now, I’d like for you to think about them for a moment. On a scale of 1-10, how would you rate Read More

Being a few ticks north of the mid-century mark, this reporter clearly remembers the time when the previous generation removed its graduation cap and gown—or mustered out of the service—then Read More

Business was brisk over the past week-plus with deals that touched various segments of the document imaging world. No less than four deals were consummated: Repeat Business Systems obtained Ed Read More

Last week, we considered some of the factors that come into play for employment in 2020, including the “ghosting” practice that, while not strictly a 21st-century phenomenon, is indicative of the Read More

Gordon Flesch Company (GFC) has agreed to acquire Information Technology Professionals (ITP), a managed service provider based in Madison with locations in the Appleton and Milwaukee area. With Read More

The M&A funnel remained fertile this week with two more acquisitions, as Flex Technology Group picked up Ultrex Business Solutions to operate under the Caltronics Business Systems flag in Read More

Epson America, a leading provider of digital imaging solutions, today expanded its lineup of commercial document scanners with the powerful and flexible DS-32000 and DS-30000 large-format Read More