Sales & Service

MPS Implementations: From Sweet to Sour, Dealers Chart Challenges, Lessons Learned

Managed print services…an ideal program whose very name indicates three distinct elements. And as much as it can represent a recipe for success, missing any one ingredient can also spell disaster
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Carsten Bruhn joins Ricoh North America as President and CEO

Ricoh announced that Carsten Bruhn is now the president and CEO of Ricoh North America. A self-described “global citizen,” Bruhn brings more than 20 years of experience from around the world.
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James Loffler Named President of Loffler Companies

Loffler Companies is excited to announce that James Loffler has been named president of Loffler Companies. He has taken over day-to-day operations of the company and focused on leading Loffler
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Meritech Acquires American Copier Solutions, Creating Northeast Ohio’s Largest Independent Office Technology Provider

Meritech Inc., a leading Northeast Ohio office technology provider, announced today that it has acquired American Copier Solutions, a longtime independent Kyocera/Konica Minolta dealer. This
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Looking to Add New Products? Dealers Offer Views on which Ancillaries to Avoid

For any office equipment dealer looking to widen its product and service portfolio, there are ample options to pursue that require varying degrees of investment, from minimal
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Pulse Technology Reaches Deeper into Epson Product Catalog

In late 2019, Chip Miceli was among a group of U.S. dealer executives to tour Epson’s corporate headquarters in Japan and learn more about the company’s burgeoning inkjet technology offering for
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Pandemic’s Push: Has the Office Landscape Been Fundamentally Altered?

This month’s State of the Industry focus on the product audible—dealers tapping into new revenue streams through the addition of products and services—shines a spotlight on the larger question
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Blue Technologies Furthers Expansion, Opens Three New Branches

Cleveland-based Blue Technologies, one of the largest locally-owned office technology dealers in Ohio, is excited to announce that on the heels of celebrating its 25th anniversary, the dealership
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