Sales & Service

Earlier this week, Ricoh Company, parent of Ricoh USA, announced it has forged a deal with Fujitsu Limited to acquire an 80% stake in the latter’s PFU Limited scanner business for ¥80 billion Read More

One of the most compelling aspects in regards to managed IT is its lack of a true definition when it comes to the various components that fall under its umbrella. The service continues to evolve Read More

The Business Technology Association (BTA) will hold its 2022 BTA National Conference, hosted by BTA Mid-America and BTA East, June 7-8 at the Fairmont Chicago — Millennium Park in Chicago. Open Read More

Tapping into the strength of its PrecisionCore Heat-Free Technology value proposition, Epson America announced the release of its WorkForce Pro WF-C8410 color desktop multifunction printer. While Read More

Kaseya, a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBs), and Datto (NYSE: MSP), a leading global Read More

After a torrid start to 2022, the M&A transactions wire has slowed up considerably, but it hasn’t come to a complete stop. One deal was reported this week involving the acquisition of an MPS Read More

Time, tools, training, technology, technicians…the five Ts of managed IT represent the primary investments dealers must embark upon to proffer end-users a validated and confident service Read More

In conjunction with April’s State of the Industry report on managed IT, we saved a few nuggets of wisdom from our panel of top dealers in this space, who were gracious enough to share their Read More