Sales & Service

So this has been annoying me quite awhile. It’s about selling professional services for workflow. Recently, I put up a poll on the P4P forums in reference to what we (salespeople) are Read More

It’s been a few days since I’ve had the desire to write.  I’d bet the ranch that if I was paid to write, well, let’s say it would be like a actor having stage fright. Ah Read More

Over the years I’ve seen a lot of really bad Copier and MPS proposals and some very good ones. The very bad ones far outweigh the very good ones. You’ve seen them, we call them, Read More

I received this e-mail from a Print4Pay Hotel member a few weeks ago. “High turnover is common in the industry. Is it frowned upon if you join a competitor because they are offering more Read More

Just about a month ago I posted New Ricoh MP C2003 & C2503 Sneak Peak, and most of the information I acquired was from a Ricoh Euro brochure for the new MP C2003 and the MP C2503. We were Read More

We’ve all had them right? At lunch today we spoke about the meeting that was too good to be true. The person you met with (who was to relay the information to the decision maker [DM]), was Read More

A better year in 2014 for everyone right?  I still feel the economy here in the Northeast is not what is was and am wondering if we’ll ever get back to where we were in the mid Read More

(This is a re-post from a few years ago, with a few changes and additional tips. Enjoy.) Last week we had a special training day for telemarketing; my how the day brought back memories about how Read More