The only way to change the pickup rollers on these rear feed printers is to rotate the roller to the service position – which is only accessible through the secondary service mode.
*Do not attempt to rotate the roller manually this would render the printer inoperable
Some service manuals for the mentioned models can be unclear on accessing this menu so a clarification as follows:
SECONDARY SERVICE MENU:
- From the printers ready (home) screen press the” setup” icon (you should see the printers main menu list)
- In succession press callout 1 (left navigation arrow) THEN immediately press callout 2 (cancel) and release BOTH. The printer should now show the ready (home) screen.
- Press the setupicon again you should now see “SECONDARY SERVICE MENU” first in the menu list.
- Press the secondary service icon
- Scroll down and select “PICK ROLLER”
- Turn off power by disconnecting power cable (Turning off by power button will rotate the roller back to home position)
- Release to plastic locking tabs and remove roller.
