Printer Tech Tips

Input Device Paper Jam

For HP LJ9000/9000MFP/9040/9040MFP/9050/9050MFP/M9040MFP/M9050MFP/CLJ9500

Common component: C8531A Tray 4 High Capaticty 2000 sheet feeder

Problem: consistant 13.11.05 input device paper jam when attempting to print from tray 4

Likely cause: Broken Pick up assembly RG5-6208

The tray 4 pick up assembly has a tab that is depressed when the cassette itself is completely closed to lower and engage the pick up roller. (figure 1)
This tab however is known to break (shown in figure 2), which then will not allow the roller to drop resulting in constant 13.11.05 paper jams.

The corrective action is to replace the paper pick up assembly RG5-6208.

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