Epson Settles Projector Brightness Lawsuits with AWOL Vision, JmGo

Los Alamitos, CA (Dec. 19, 2024) – Epson today announced it has reached a settlement with AWOL Vision for a lawsuit highlighting deceptive advertising practices surrounding the company’s LTV-3000 Pro and LTV-2500 laser projector models. In addition, Epson reached a settlement with JmGo for a lawsuit highlighting deceptive advertising practices surrounding the JmGo N1 Ultra, JmGo N1 Pro and the JmGo U2 projector models.

Under the settlement terms, AWOL Vision will correct previously misstated White Brightness specifications worldwide for the LTV-3000 Pro, reducing 3,000 Lumens down to 2,000 Lumens, and the LTV-2500 projector model, reducing 2,600 Lumens down to 1,700 Lumens, to accurately reflect brightness claims.

Likewise, JmGo will correct previously misstated White Brightness specifications worldwide for the JmGo N1 Ultra, reducing 4,000 Lumens down to 1,900 Lumens, the JmGo N1 Pro, reducing 3,200 Lumens down to 1,300 Lumens, and the JmGo U2, reducing 2,400 Lumens down to 1,400 Lumens, to accurately reflect brightness claims.

Moving forward, both AWOL Vision and JmGo will use ISO 21118, the internationally recognized standard for measuring a projector’s White Brightness. White Brightness measured in Lumens using ISO 21118 is a critically important specification relied on by consumers when making a projector buying decision.

“When projector brands use the same, internationally developed and published standards, it protects consumers and establishes trust within the industry,” said Mike Isgrig, vice president, consumer sales and marketing, Epson America. “AWOL Vision’s [and JmGo’s] commitment to use internationally published and accepted standards (such as ISO 21118 for White Brightness) moving forward for their entire product line will provide accurate White Brightness information for consumers.”

The initial complaints against AWOL Vision and JmGo were made as part of Epson’s ongoing efforts to ensure the implementation of internationally recognized and accepted brightness standards are used by brands to help consumers make informed purchasing decisions. The corrected specifications are now accurate White Brightness claims, benefiting consumers, the retail channel and the larger industry.

Unfortunately, there has been an influx of projector brands that are clearly providing misleading brightness claims. Epson cautions shoppers to be wary of misleading metrics listed as “Lux,” “LED lumens,” or “Lamp Brightness” that fail to follow standardized methodology and therefore materially impact a consumer’s ability to compare the performance of projectors, especially when shopping on Amazon and other online marketplaces.

Measurement for projectors is defined by internationally recognized standards groups, including the International Organization for Standardization (ISO) and the International Committee for Display Metrology (ICDM). The ICDM publishes the Information Display Measurement Standards (IDMS) where methodology for measuring projector color brightness is defined. The ISO standard that defines projector White Brightness is ISO 21118. In addition, the U.S. member body for ISO – ANSI (American National Standards Institute) – has adopted ISO 21118, underscoring ISO 21118 as the industry standard for White Brightness. When these standards are followed, there is zero ambiguity regarding how projector brightness is properly measured, advertised and compared.

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About Epson
Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson’s goal is to become carbon-negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.

Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion.

Epson America, Inc., based in Los Alamitos, California, is Epson’s regional headquarters for the U.S., Canada, and Latin America.