Toronto (Aug. 15, 2024) – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces its AccessibilityNow Translate has been awarded Xplor International’s Technology of the Year Award. The annual award recognizes a product that is transforming the customer communications industry by expanding the capabilities of document and communication systems. AccessibilityNow Translate is designed to ensure that all individuals, regardless of language used, have access to vital information.

AccessibilityNow Translate, part of the company’s AccessibilityNow platform, addresses a critical challenge faced by organizations: delivering vital, time-sensitive information, such as healthcare documents, insurance policies and financial statements to limited English proficiency (LEP) audiences efficiently and securely. It is designed to translate high-volume documents for businesses and government agencies, earning its place as a groundbreaking advancement in the digital document and customer communications industry. AccessibilityNow Translate’s ability to quickly translate high volumes of documents containing personal health information (PHI) and personally identifiable information (PII) for mail or electronic delivery makes it possible for businesses servicing customers with LEP or operating in multiple countries where language requirements may vary to send vital communications in the recipient’s native language.

This solution addresses several key challenges:

Fast turnaround translation: AccessibilityNow Translate handles large document volumes with exceptional speed, ensuring swift delivery of translated materials to recipients.
Automated formatting: AccessibilityNow Translate meticulously preserves the original document’s formatting, ensuring translated documents are clear, readable and maintain brand consistency.
Cost: The costs of translating transactional documents with AccessibilityNow Translate are far less than any other approach organizations can employ.
Quality: The quality of the translated text into more than 120 languages is very accurate and includes the ability to have all text reviewed and approved by a qualified human translator.
Scalability: The solution adapts seamlessly to handle fluctuating document production needs, ensuring efficient communication during periods of high demand.
Security: HIPAA, SOC2/HITRUST and PCI-DSS certifications guarantee the security and privacy of documents containing sensitive information (PII) during translation.

“We are honored to be recognized by Xplor with this prestigious award for a solution specifically designed for the demands of digital document communication,” said Ernie Crawford, president and CEO of Crawford Technologies. “AccessibilityNow Translate is the result of combining our 29 years of experience in document conversions and our 15 years of providing translation solutions to bring an offering to market to address this urgent need. This recognition underscores the innovative spirit that drives our company forward, and we are excited to continue pushing the boundaries of technology to create solutions that make a meaningful impact on our industry.”

Xplor International is a not-for-profit association that provides thought leadership, advocacy, education, training, mentoring and networking opportunities to the customer communications industry. The Technology of the Year Award will be presented to Crawford Technologies at the Xplor 2024 Summit, being held Sept. 24-26 at the Hilton Orlando Lake Buena Vista in Florida.

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About Crawford Technologies
Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 1,800 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats.