Scottsdale, AZ (Feb. 8, 2024) — Stramaglio Consulting today announced that Tekumo LLC, an intelligent service delivery platform that empowers organizations to source and manage local technical resources for installation and maintenance, as well as to monitor and support all connected devices and systems, has joined The Consortium, a think tank of imaging industry leaders focused on helping the channel grow and thrive.
Tekumo PRO: Simplifies the way our partners can engage and manage service delivery using a “Dynamic Workforce” platform, while providing a “smart interface” for the monitoring and management of all connected devices. The benefits of such a system are that it provides a “single pane of glass” to view and manage all service delivery activity; it “standardizes workflow” and processes across an organization, enabling better consistency and quality of service outcomes; it “reduces” the number of individuals involved in service tracking & administration as well as reduces cost through process automation; and addresses “margin-stacking” by directly passing through the lowest technician cost. All of this is delivered as a “pay-as-you-go” service model that can be “fully integrated” into a customer’s management systems. The result is: lower cost, less effort and more revenue – simply smarter.
Tekumo Managed Service: At Tekumo we understand the challenges that come with providing a resilient and adaptable service solution in today’s landscape. Tekumo has prioritized the importance of being a reliable field service solution who can not only source top-notch technical resources for a wide range of services, but effectively manage those resources! With our cutting-edge technology, dedicated account managers and ability to drive efficiency via automation, we truly stand apart from the competition! Tekumo provides a robust offering of management services that can be tailored to our client’s specific needs, including Project management, Break/fix repair, IMAC services, IT infrastructure support and much more.
As a new member of The Consortium, Tekumo is honored to be joining the impressive and extensive list of members. We believe that partnership and collaboration are the backbone of future success.
Derrick Youngblood, chief revenue officer at Tekumo, expressed, “Tekumo is excited and eager to work with such a highly respected network of leaders in our respective verticals. The Consortium is truly the definition of synergy and I strongly believe that collectively, we will shape the future landscape of our beloved industry. We greatly look forward to embarking on this journey together.”
The Consortium is assembled by Mike Stramaglio, president and CEO of Stramaglio Consulting, in order to establish an open collaborative platform that enables the Imaging Channel to embrace and lead digital transformation (DX).
“We welcome Tekumo into The Consortium, and I am excited with this opportunity not just integrating a company but embracing a paradigm shift in service delivery,” Stramaglio said. “Tekumo brings to the table a dynamic workforce platform and a comprehensive managed service suite that perfectly aligns with The Consortium’s vision of nurturing growth and driving innovation.”
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About Stramaglio Consulting LLC
Stramaglio Consulting is committed to taking imaging channel businesses to the next level with a focus on new technologies, innovation and consulting services. Its founder, Mike Stramaglio, is a well-known and respected industry leader with more than 40 years’ experience in the office imaging technology channel. Most recently, he was president of MWA FORZA with Konica Minolta after its acquisition of MWA Intelligence, the company he founded in 2006.
