Toronto (Dec. 5, 2023) – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, today announced that Scott Baker was honored posthumously with the Xplor 2023 Lifetime Achievement Award on Nov. 14 during the Xplor Customer Communications Management (CCM) Summit. Baker, a pioneering leader in technology marketing, served as executive vice president at Crawford Technologies until he passed away on June 29, 2023.
The prestigious award from document systems association, Xplor, is given to an individual whose efforts and contributions have significantly changed the course and development of the digital document and customer communications industry.
“The award is a testament to Scott’s unwavering dedication to our industry. Scott was a critical thinker, industry expert, speaker, mentor, innovator and friend,” said Skip Henk, president and CEO of Xplor International. “As a member of the Xplor Board of Directors, he was instrumental in the success of the association by helping it alter its direction, re-inventing itself as the world changed around us. He will be missed.”
Baker’s distinguished career spans more than 30 years in marketing, strategy, international business development, global sales and strategic alliances in a variety of industries. During his tenure as an executive leader with Crawford Technologies, Baker was instrumental in shaping the company’s AccessibilityNow.com e-commerce business and was heavily involved in business development and product marketing, helping Crawford Technologies become the leading document solutions provider.
As a sought-after public speaker and author, Baker was recognized as a global subject matter expert on CCM and earned a reputation for enriching his audiences with new insights and information. His expertise encompassed a broad range of issues and he influenced the development of such critical concepts as enterprise communications processing (ECP), software-as-a-service (SaaS), enterprise content management (ECM), variable data publishing (VDP) and production print.
“With his approachable nature and warm smile, Scott was a mentor, friend and advisor to countless individuals. His expertise ran deep in the technology marketing landscape and this well-deserved honor solidifies his legacy,” said Ernie Crawford, president and CEO of Crawford Technologies. “We’re grateful for Scott’s profound impact on not only the growth of Crawford Technologies, but also the industry at large. He will be missed and remembered for his dedication and visionary leadership.”
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About Crawford Technologies
Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 1,800 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats.
