Boise, ID (Oct. 21, 2021) — Print Tracker is pleased to continue to pave the way with new innovative features that create better solutions for the managed print service industry. They are excited to announce the arrival of Remote Technician, an industry-leading feature that allows Print Tracker customers to access the embedded web page of ANY device remotely.
When it comes to the MPS industry, Remote Technician is a game changer. Not only can the webpage be accessed, but it can also be interacted with. Wherever you can access an internet browser, you can modify device settings, verify supply levels, check page counts and even upgrade the firmware. Instead of having to send out a technician to every service call, now you can check on the status of the machine from the office. This regularly eliminates the need to roll a truck for basic service needs, saving your dealership time and money.
If a service visit is needed, Remote Technician allows technicians to pre-diagnose device problems from your office, making their visit as efficient and productive as possible. Access to these tools is available on ALL devices, regardless of make or model.
Click here to view a quick 30-second demo on how Remote Technician works.
Call (208) 908-0494 for more information about Remote Technician, or email here.
