Cedar Rapids, IA (July 6, 2021) — The Managed Print Services Association, a not-for-profit, volunteer-led association to help further managed print, is pleased to announce its new executive committee and board of directors. Elections were held in June, with two-year terms beginning Aug. 1.
The newly elected MPSA executive committee consists of:
President: West McDonald (West McDonald Co.): McDonald has been an innovator and change agent in the managed print services channel since the very early days of managed print. He is currently the chief noisemaker for Tigerpaw Software and the founder of West McDonald Co. He is also the host of Flat Rate World Live and West Wonders, both programs dedicated to elevating and reinvigorating managed print for dealers and customers.
Vice President: Joe Barganier (Ricoh): Served on original MPSA board of directors representing dealer/resellers and then served as president for two years. The second president of the MPSA. Helped create the first MPSA definition of MPS.
Treasurer: Mark Hart (ACDI): Hunt started his career at Lexmark International in 1997 working in software development. Over his 16 year career, he got to experience many facets of the business including sales and channel development. In 2013 he joined ACDI as the director of professional services helping their dealers support their software sales. Currently, he is the vice president of business development, managing OEM and software partnerships along with sales in LATAM and Brazil.
Secretary: Eric Crump (Ringdale): Crump is the director of strategic alliances for RINGDALE, the inventor of FollowMe printing and is based outside of Atlanta. He leads and develops strategic alliance activities with global OEM relationships and key industry partners.
“I am honored and humbled that my peers have allowed me a second term as president of the MPSA,” McDonald said. “Even during the age of COVID-19, my MPSA peers worked selflessly and accomplished so much for the betterment of our channel. I look forward to serving them all as president again in a post-pandemic world. The best is truly yet to come!”
The MPSA continues to provide its members with the ability to learn, network, and market themselves and their companies to a broad audience.
The newly elected board of directors consists of 10 members, all chosen during the elections, with a mix of legacy leadership and new leadership to the MPSA.
Board of Directors:
Anthony Chen (In Time Tec LLC): Chen has been in the MPS world for the last 15 years. He was the CTO for HP Inc.’s worldwide MPS team for seven-plus years, launching several innovative direct and indirect MPS programs in AMS, EMEA, and APJ that have placed HP Inc. as the leader in MPS offerings. As a result, Chen knows both the business and technology sides of MPS. He used this knowledge in evaluating several MPS reseller and technology acquisitions. More recently, he joined a software development company, In Time Tec LLC, providing technology services and solutions to several printer OEMs. His product owner work on Cartos (a new cloud-based MPS fleet design and TCO software) won several awards, including the most innovative product award from HP Inc.
Mitchell Filby (First Rock Consulting): Mitchell Filby is the founder and managing director of First Rock Consulting, Australia’s leading and most recognized independent business consultancy, IT advisory and media organization. Filby has over 30 years of market and industry experience including senior executive roles within the wider ICT community. Previous to his consulting business, he worked with a number of leading OEM brand names such as Oce, Kodak, Fuji Xerox and Canon. In addition to this, Filby has been fortunate to have both strategic and operational experience in working and establishing both public and private IT managed services firms in Australia. He is also the first author in the world to publish a book, “Rest In Print: From Office Printing to the Rise of Managed Services,” that links the office printing industry to the broader services of managed print services and managed services.
Sarah Henderson (Wells Fargo): Henderson has been working in the MPSA industry for more than 15 years but most recently transitioned into an end-user role working inside a global organization on front-line asset management and logistics for our internal managed print team. Prior to that, she worked for over nine years with Clover Imaging group in managed print operational and sales support developing training programs, providing SME sales support and helping design and support MPS infrastructure for dealers in North America. She began in the industry with GreatAmerica Financial Services in a marketing role for the office equipment group.
Russell Kromminga (Century Business Technologies, Inc.): Kromminga has 20-plus years in the office equipment industry, working with independent dealers to build and manage effective MPS programs. Formerly worked with Barganier while they were both at MT Business.
Ed McLaughlin (Predictive InSight): McLaughlin has over 50 years of executive and management experience in the office imaging, automation, and business services industries. He has broad experience in operations, turn-around situations, product development, and supply chain simplification. He has led the strategic selection and execution of numerous successful mergers and acquisitions paying special attention to selecting complementary and synergistic business cultures. After four years of service in the U.S. Air Force, McLaughlin began his career with Sperry Rand Corporation, Univac Division, where he was an accountant with the International Davison controllers department. He later held many sales, managerial and executive positions with companies such as 3M, Canon, Ricoh, and concluding his corporate experience as president of Sharp Electronics Corp.
Trevor Moses (Tigerpaw Software): Moses worked with McDonald for years and led dealers in both Canada and the U.S. in operations and sales capacities.
Paul Pedersen (Guy Brown): Pedersen has been in the MPS industry for nearly two decades, originally from South Africa and now blessed to provide consultative solutions in the U.S. market. He has been part of the MPSA for about eight years in a few capacities.
Tanya Ross (ISG): Ross has been in the MPS space for over 10 years, serving on both the OEM side of the business and supporting independent dealers. From program creation to suppliers/OEM integration, Ross spends her days ensuring that the marriage between them is strong and of value to both sides. She understands MPS and has served on the board of the MPSA for a year, and on its membership committee to drive the value of the MPSA.
Tawnya Stone (GreatAmerica): She has been involved in the MPS industry for several years primarily interfacing with dealers and helping them utilize technology to improve their internal processes. As former MPSA president, vice president and secretary, Stone has the historical knowledge of the association and looks forward to continuing to add value.
Aldo Spensieri (Xerox Corp): Spensieri started in MPS in the early 2000s. Having been in the industry for almost 20 years has allowed him to follow and be part of the evolution of the industry to what it is now. Spensieri worked with the technology companies in the MPS space and was the architect of Clover’s Axess MPS program. That combination gave him the chance to work with many different dealers as they were launching their MPS practices.
The 14 members that will guide the MPSA for the next two years have some of the most extensive experience in the imaging channel and represent a wide span of the industry from independent dealers and financial services to OEMs and consumables manufacturers.
If you are not currently a member of the MPSA, this is a great time to get involved and help shape the dialog. Join an international group of professionals from every aspect of the imaging industry.
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About the Managed Print Services Association
The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating.
