New Windsor, NY (March 18, 2021) — DocuWare, provider of cloud solutions for document management and workflow automation, saw a significant increase in demand for their cloud solutions through the first full year of pandemic-driven lockdowns as companies invested in technology to support the almost immediate shift to remote working.
Over the past 12 months, businesses around the globe have had to transform faster than they could have ever anticipated. In 2020, DocuWare saw a global increase in cloud customers of almost 40%, pushing their total number of active cloud customers past 4,000.
Businesses require new tools to enable their employees to operate as normal and from anywhere. DocuWare has seen first-hand an increase in demand for cloud-based document management solutions and automation technologies. For example, there has been increased interest in automating invoice processing tasks and better cybersecurity that still enables employees to import, share, approve, collaborate and store business documents.
“During the lockdown, our office was closed and we fell behind,” said Joe Johnson, owner of Rebel Refrigeration. “I wanted my people to be able to seamlessly and smoothly work from home. I wanted to have a cloud-type of system where we could really go paperless.”
The surging global demand for DocuWare Cloud across all regions demonstrates that remote working, process automation, document management and digital transformation is here to stay. For example, since the 2020 lockdown, France has led the way in DocuWare cloud customers with growth numbers of +50%, Spain and the DACH countries (Austria, Germany and Switzerland) follow closely with growths of 49%, the UK growth is 32% while the Americas region exhibits growth of 28%.
“The pandemic has had an unprecedented effect on businesses,” said Dr. Michael Berger, president of DocuWare. “We are so pleased to have been able to support new and existing customers throughout this uncertainty. Our anytime, anywhere, any-device model, means teams can collaborate in real-time no matter their location. With remote working being the new normal, cloud technology ensures that businesses can continue with minimal disruption.”
With many countries still in some form of lockdown, remote working is likely to continue for most industries for the foreseeable future. Cloud solutions for document management will help almost any modern company keep employees happy and productive in 2021 and beyond. DocuWare customers have demonstrated that some of their team’s best work can happen beyond the traditional office.
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