MPS Monitor Announces Integration with Universal Print in Microsoft 365

Milan, Italy (Nov. 19, 2020) — MPS Monitor, a worldwide leader in Remote Monitoring and Management of printers and multifunction devices, announces today the integration of Universal Print by Microsoft inside the MPS Monitor 2.0 SaaS platform.

On July 21, Microsoft announced the public preview of Universal Print, the Microsoft 365-powered, cloud-based print solution that moves key Windows Server print functionality to the Microsoft 365 cloud. It allows print processes to no longer rely on on-premises print servers and frees up users from installing printer drivers on devices. Universal Print adds critical functionality such as security groups for printer access, location-based printer discovery, and a comprehensive administrator experience.

Thanks to the integration of Universal Print within MPS Monitor, Dealers and Managed Print Services providers using the MPS Monitor fleet management platform can activate directly from MPS Monitor all Universal Print functionalities. Customers using Microsoft 365 can easily access Universal Print. MPS Monitor can enable automatic registration of monitored devices in Universal Print and activation of Print Policies, Print Queues, and Pull Printing.

MPS Monitor automatically syncs with Microsoft Azure Active Directory to activate the Universal Print service for each selected customer. Once the service is active for a customer, the MPS Monitor DCA is automatically enabled to work as a Universal Print Connector, avoiding the need to install any additional software or hardware components on the customer’s network.

Microsoft Power BI Embedded Analytics tools integrate all print job information coming from Universal Print into MPS Monitor, joined with existing devices’ data, to provide a full and comprehensive view of print costs, usage patterns, and predictive analytics.

From a security perspective, the integration of MPS Monitor and Universal Print enables printing from zero-trust networks via single sign-on (SSO). Universal Print stores all print queues in Office data storage, where customer’s Microsoft 365 mailboxes and OneDrive files are also stored. All the data in transit to and from Universal Print is encrypted using SSL (https) with TLS 1.2.

With this integration, Dealers and Managed Print Services providers can provide their Microsoft 365 customers with Remote Monitoring and Management (RMM), User Management, Job tracking, Rule-based Printing, and Pull Printing functionalities, all in one single, integrated and fully secure SaaS service.

“In the current scenario, companies all over the world are called to ensure their IT services to dispersed users in work from home (WFH) environments, including secure printing for these users wherever they are. This makes moving all print-related processes to the Cloud more compelling for organizations and MPS Providers”, says Nicola De Blasi, CEO of MPS Monitor Srl.

“We are very proud to join Universal Print Partner Program, and to provide to our customers the opportunity to have a single, easy-to-implement and fully-integrated solution that fulfils most of their fleet and user management needs within their MPS engagements,” De Blasi added.

”We are collaborating with partners across our ecosystem to build advanced functionality for Universal Print. As a part of this effort, we are very pleased to be working with MPS Monitor to help our mutual customers to monitor the MFP devices they are registering in Universal Print. MPS Monitor also provides our customers with additional flexibility and insight when they apply Microsoft Power BI to their print environment,” said Issa Khoury, lead program manager for Universal Print at Microsoft.

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About MPS Monitor
With more than 800,000 printing devices and 25 billion pages monitored each year on over 120,000 end users, MPS Monitor is one of the major IoT software solutions at a global level for monitoring printing devices and the provision of Managed Print Services. MPS Monitor provides an extremely complete SaaS platform for monitoring and managing printers, available on Cloud, and equipped with a full set of APIs for integrating external software solutions. Its highly scalable and high-performing data collection technology allows Dealers/VARs, large end users, manufacturers and retailers of printer consumables to satisfy any need associated with the management of printing devices, recording of page volumes and supply of toner in an automatic and controlled way. The MPS Monitor Cloud service is managed within an ISO/IEC 27001:2014 certified Information Security Management System and guarantees full compliance with the new EU General Data Protection Regulation (GDPR).