Cedar Rapids, IA (Aug. 4, 2020) — Collabrance LLC, a GreatAmerica Company, announced the release of their new customer portal build to help MSPs enhance their IT business practices and scale faster. MSP customers working with Collabrance gain exclusive access to the knowledge base that contains on-demand training, tools, and resources designed to help them go-to-market faster and achieve greater success in their managed services business. In addition, the new Collabrance Portal will proactively provide MSPs answers to their questions, and the ability to quickly find the most up-to-date and accurate information available.
“The new Collabrance Portal is great! I like the centralized information and tools. It is easy to navigate and organized, which allows me to save time when I’m looking for sales/marketing, or discoveries/onboardings resources,” said Eddie Darmawan, CEO at D1 Networks.
“I was fortunate to preview the new Collabrance Portal during beta testing. I found it so helpful, I immediately asked if the rest of my team could be granted early access as well so they could start using the new Collabrance Portal and resources, too!”
The new Collabrance Portal helps MSP customers with:
- Submitting Orders & Requesting Reports
- Documentation & Training
- Tools & Templates
- Consistency & Standardization
- Full Access to Resource Library & Video Collection
“We continue to find ways to provide customers with support when they need it, and where they want it,” shares Corey Kerns, vice president and general manager at Collabrance. “The entire team, played a role in creating the 200+ assets the new Collabrance Portal holds to help our MSP customers. We still lead with interactive conversations to build relationships and understand how we can best help MSPs; the new Collabrance Portal is just an additional self-service option and value-add service MSPs can also use as a resource.”
MSPs interested in previewing the new Collabrance Portal and learning various resources the Master MSP provides to customers are encouraged to register for the upcoming webinar:
MSP Resources to Grow & Scale Your Business
Free GreatAmerica webinar featuring Collabrance on Aug. 13 at noon (Central)
SAVE YOUR SEAT: Register here.
(Attendees will receive some of the most popular assets MSPs use working with Collabrance)
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About Collabrance
Collabrance LLC, a U.S.-based Master MSP, enables progressive IT Service Providers to scale their managed services business faster. Our portfolio of standardized technology services, proven processes, and sales coaching results in exceptional customer satisfaction and remote resolution rates. In addition to a service desk and NOC, Collabrance provides education, tools, personal assistance and access to best practices.
