Ramsey, NJ (Feb. 13, 2018) — Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta), an award-winning enterprise content management (ECM) solution provider, today announced that it has received the Platinum and Diamond support award honors from Hyland Software for helping organizations operate more efficiently using the OnBase ECM solution.
The Diamond Award is an annual recognition of service excellence within the OnBase Community through activities like customer support, retention and training, as well as the number of customers served.
Platinum designations are awarded for sales performance and excellence. The criteria include growing the OnBase community through new acquisitions and additional software revenue.
“Business as usual is no longer enough. The baseline for today’s successful business has shifted,” said Kevin Kern, senior vice president, business intelligence services and product planning, Konica Minolta. “Access to information and the ability to make smart decisions based on the information and content that drives your business is a critical factor in achieving success and staying ahead of the competition.”
Kern added, “Content and information management have become vital for the Workplace of the Future as companies realize that they need to better secure information, integrate their platforms and streamline their workflow to be more productive in their operations and deliver the best experience for their customers and employees.
“Our partner community is held to the highest standards. This annual distinction indicates Konica Minolta’s relentless commitment to developing, implementing and supporting mission-critical solutions that solve a wide range of business challenges for organizations,” said Bill Kavanaugh, vice president of sales at Hyland.
The Authorized OnBase Solution Provider community is an exclusive team of more than 400 Hyland partners worldwide. These organizations provide expertise and hands-on support for OnBase, as well as the many complementary technologies that make up ECM solutions. Providers work with Hyland to give customers the highest level of technical support. And they get continuous OnBase training and the backing of Hyland, a highly respected channel-friendly vendor.
“We’re excited to be working with Hyland Software as we work to deliver the best in breed content management solution in the industry to our extensive customer base around the world,” said Kern. “We expect that our technical expertise and hands-on support as an authorized global OnBase Solution Provider will help drive our success in the future.”
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About Konica Minolta
Konica Minolta Business Solutions U.S.A. Inc. is reshaping and revolutionizing the Workplace of the Future. With our comprehensive portfolio, we deliver solutions to leverage mobility, cloud services, and optimize business processes with workflow automation. Our All Covered IT Services division offers a range of IT strategy, support, and network security solutions across all verticals. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 10 consecutive years and is proud to be ranked on the Forbes 2016 America’s Best Employers list. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for five years in a row. We partner with our customers to give shape to ideas and work to bring value to our society.
