Hitchin, UK (Jan. 12, 2018) — Vantage is pleased to announce the implementation of EDI integration between its Vantage Online service management system and Katun Corporation, allowing for streamlined ordering of consumables through Katun’s UK distribution partner. The service is now fully operational and available for all Vantage clients.
Released as a cloud-based alternative to legacy software Service Accent, Vantage Online allows UK dealers to streamline the ordering process and reduce the number of clicks required to raise and process an order. This service saves valuable time and effort as well as costs in distribution and logistics.
Additionally, Katun’s UK based distribution partner can provide real-time stock levels; enabling dealers to manage customer expectations and offer time specific deliveries for those urgent calls. The EDI integration will also include order receipt, stock validation and dispatch confirmation. Another unique offering is the ability to provide proof of delivery directly from the courier into Vantage Online, reducing the need to use external websites for delivery and tracking purposes.
The final step in the process will allow created purchase orders to be reconciled within the system, making the billing process easy and fully automated.
“This is another exciting development for Katun, and allows us to offer simple and streamlined order processing to our dealers,” comments Jon Atkins, UK & Ireland Sales Manager, Katun UK Ltd. “With our UK based distribution partner supplying Katun products, we can add greater value while reducing back office and distribution costs for our customers.”
Tony Milford, managing director of Vantage, says, “Rather than tying our clients to the solutions of a small group of our ‘preferred’ partners, we’ve always believed in allowing our clients to use their preferred choice of complimentary 3rd-party solutions. Vantage Online supports a wide variety of accounting applications, device collection agents, distributors and CRM/e-Marketing solutions. Adding Katun to our supported integration partners is yet another way in which we support dealers in making the decisions that best support their businesses.”
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About Vantage
Founded in 1992, Vantage is one of the world’s leading developers of service management solutions for the MPS and office technology markets. Our software helps clients to maximise workforce productivity, improve customer satisfaction and minimise operational costs. Vantage has provided solutions to service operations in more than 35 countries and is committed to ensuring that its services meet the needs of customers, both today and into the future.
