Scottsdale, AZ (May 19, 2017) — ISN-Partners announced the worldwide launch of eesyQ, its new B2B mobile, collaborative technology platform, during the Executive Connection Summit held here May 7-9.
eesyQ enables companies to order or request service in two clicks via mobile or online. eesyQ also provides an intuitive and centralized job ticket collaboration workflow between a company, its assets, workers and all the relevant suppliers. This eliminates service portals and reduces inbound call center demand and e-mail support “snowstorms.”
“The cost of current communication methods with suppliers is too high. eesyQ enables service requests in two clicks via a mobile app from any location, for any asset, to any supplier at any time, which enables your colleagues to use 100 percent of their time for core operations,” said Jan de Kesel, president and CEO of ISN-Partners Limited. “Customer preferences are changing rapidly, mostly due to the rise in adoption by business and consumers of mobile technology. Our technology will empower your workforce and provide them with the tools to automate and simplify their routine tasks, creating satisfied customers, service excellence and harmony within your collaborative environment.”
Mobile design, efficient collaboration and communication
eesyQ is a collaborative platform that enables intuitive management of all the assets and service contracts within an organization. The mobile technology app means it can be used within any type of business setting, even if no one uses PCs or has a desktop.
eesyQ centralizes assets and supplier management communication in one mobile app. The tool enables both end-users and service providers to directly communicate with each other, thus eliminating unused customer web portals or other communication channels, such as phone calls or e-mails. The result is massive time savings.
Service requests can be dispatched to the appropriate contact at suppliers in only two clicks. Companies can visualize all assets on interactive floor plans. All communication can be connected to the existing systems used by the Service Provider or the customer (ERP, job ticketing, etc.).
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About ISN-Partners Limited
ISN-Partners Ltd. is a technology vendor delivering the next generation of service and supply chain management. Providing global solutions that automate communication on a Mobile Asset Management platform. Includes indoor and outdoor event reporting, ticketing and customer/supplier follow-up. Also with the In-Map range, ISN-Partners provide the MPS industry with a detailed printer asset information and print device data on the end-users own interactive floor plans, complete within its own Asset Database.
