(Fort Worth, TX) January 20, 2016 — ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced its premier business management system for the service technology industry, e-automate® software, is now available as a cloud-based solution. The ECi e-automate® Cloud Solution will provide all the time-saving, accuracy-increasing benefits of e-automate and will bring even more cost efficiency, security and productivity gains.
“Delivering e-automate through the cloud just makes sense,” said Laryssa Alexander, president of ECi’s Service Technology Group. “It frees up the time, money and resources our customers put toward maintaining a server and software and allows them to focus more on growing their businesses. ECi e-automate Cloud Solution is just one way we can help businesses function more efficiently and stay current in an increasingly digital environment.”
There are multiple benefits of a cloud-based system for service technology providers. It not only frees up their IT staff, but it also helps save them money on hardware costs by making the application accessible through any Internet connection. The increase in accessibility in turn helps boost productivity. In addition, the server on which the e-automate software resides is supported and maintained by ECi. Finally, updates are automatic allowing customers to always have the latest features and enhancements.
Dealers on the ECi e-automate Cloud Solution will also have early access to new e-automate functionality including the highly anticipated Dealer Notification Center. This exciting feature will provide a dashboard-based interface into key performance metrics, alerts and notifications at the users’ fingertips. Alerts will be a mix of native e-automate alerts as well as alerting and notification content from valued vendors and suppliers. The Dealer Notification Center will be available in both mobile and e-automate embedded formats for users of the ECi e-automate Cloud Solution.
To learn more about ECi e-automate and other products for service technology providers, please visit the website. In addition, webinars introducing the ECi e-automate Cloud Solution will be presented on January 25th and February 2nd, 1pm Central Time. Register for the webinars here.
